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Are your employees entitled?
y the time you read this, the Christmas and New Year’s holidays will be over. Were you closed on Christmas Eve? Was that Thursday or Friday? How did you end up paying your employees?
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I ask these questions because numerous clients called me to ask what to do. You see, most of them had adopted — either by handbook or past practice — a half-day holiday for “the Eves.” Because the two real holidays fell on a Saturday, and those holidays would be “celebrated” on Friday, they wanted to know whether they had to close, whether they had to pay, and whether they could change the policy or practice altogether.
Legally, most could do anything they wanted to do. There is no legal requirement to give holiday pay, and only a few states have any laws dealing with holiday work. Even in those states, there is no requirement that holiday time be paid time off. So, legally, my clients had no obligation to close, pay, or otherwise bend to the pressure to give more paid time off.
Of course, that was not the end of the discussion. It is perfectly legal to require each of your employees to address you as “Your Majesty,” but is it a good idea? It is perfectly legal to come up with a rational solution for the Saturday holiday problem, but don’t we have to consider the issue of “fairness.” Or as I like to call it, “employee entitlement.”
It is an unwritten rule of management labor relations that no good deed goes unpunished, and that once a benefit is given to employees, there is no way to take it back or modify it in any negative way without facing the wrath of your employees. Of course, if business is bad, there is no rule against the owner taking a pay cut or foregoing pay altogether until economic conditions turn around. The problem of take-backs or negative modification of benefits for employees will always be difficult to resolve. Employees expect a raise every year, even if the business does worse than it did the previous year.
In resolving 2004-2005’s holiday problems, I advised my clients to do the right thing for their businesses. If they needed to be open, they should remain open. If paying the employees additional compensation for the holidays was too much of a drain on the cash flow of the business, I told them to offer employees a paid personal day for use in 2005 for each day of holiday pay that the employee would not see.
In other words, I recommended a solution that could not be attacked as stingy or a take-back. Most agreed that their employees had to view the solution as fair.
One recommendation I would make is for employers to have regular (quarterly) meetings with employees, if only for 10 minutes, to discuss the health of the business, business plans, business concerns, and upcoming issues. There’s a chance, though perhaps a slim one, that employees asked to come up with a solution for the Saturday holiday problem might have suggested something fair and reasonable to the company. Well, it could happen.
Regular communication, as well as sharing of good and bad news, can go a long way toward helping companies to deal with business downturns and the need to take away “employee entitlements.”
In fact, you may want to buy back such entitlements if only to stop them in the future. For example, I know some companies that have discontinued Christmas bonuses in return for additional pay, vacation, or some other benefit. Search for creative solutions to avoid an employee revolt.
By talking to your employees, attempting to arrive at fair solutions to difficult problems, and otherwise involving employees in your day-to-day business, you may avoid problems of poor employee morale. In turn, you won’t have a manager come to you to say: “the employees are revolting,” and you will not have to respond, Groucho Marx style, “they certainly are.” Happy New Year!

Frank Kollman is a partner in the law firm of Kollman & Saucier, PA, in Baltimore, MD. He can be reached by phone at (410) 727-4300 or fax (410) 727-4391. His firm’s web site at www.kollmanlaw.com has articles, sample policies, news and other information on employee/employer relations.