News Foundation finishes mold study,now eyes PR campaign GreenEarth responds to critical NPR report IFI sets topics for Clean Show programs IDC plans program of “Fresh Ideas” TV reporter takes the tour at IFI Marketing strategies that produce Vapor intrusion: A threat to your site? Editorials • Imagine a better image • Find time to be the best Around the US Midwest WFI to host convention and tabletop exhibit in Green Bay Midatlantic IFI continues classes at new Laurel facility MAC offers free consultations PDCA wants each member to “Be a Pro” Northeast NCA plans 2005 educational programs Southwest SDA sets schedule for convention in Louisiana CLA plans seminars in Vegas, Dallas South Eisen teaches spotting to America’s Best East Coast cleaning school announces 2005 classes SEFA offers seminars in GA, FL UniMac sets training dates KFA honors long-time boad member West WSDLA lists officers, honors member’s service TCATA plans face reading while “Facing the Future”

Columns Al Robson: Why aren’t they your customers? Stan Caplan: Discount cleaning: can it survive? Ray Colucci: What do you charge, and why? Don Desrosiers: Spend less on maintenance Dan Eisen: Problem solving techniques Bill Bishop: Work your list for maximum profit Frank Kollman: Who are you calling crazy? Frank Lucenta: How to dryclean leather gloves Dennis McCrory: Boost your value to customers People Profile The Butlers Newsmakers Lapels sets course for future Fisher elected by CLAE Golomb Group, Direct Hit Marketing merge Dependable promotes Molignano New web site for Union Ragland joins Tri-State On-Site training facility moves Hamilton relocates Thermopatch adds service rep Information Central Products & Services Marketing system for drycleaners GreenEarth pre-spotter Compressor catalog Non-perc separator water disposal Internet auction site Odor-stopping detergent Copyright © 2005, National Clothesline BPS Communications PO Box 340 Willow Grove, Pennsylvania Phone: 215 830 8467 Fax: 215 830 8490 E-mail: info@natclo.com