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Spend less money on maintenance
Perhaps you have just begun to compile
records for your accountant. When we do this, it is often
overwhelming. How can we save money on anything in 2005?
Our supply costs spin out of control
— literally — because we are at the mercy of the
suppliers’ prices. Sure, we can bargain down on items
that are cheaper in the catalog, but all in all, it’s out
of our control.
Utilities? You probably insulated your
steam pipes years ago. You had to make an investment in
materials and manpower to do the work. You can buy a more
efficient water heater or boiler. Spend some money and
you’ll get back some sort of return. Sometimes it’s
a slow return, but you believe that it’s there.
Labor? Well you probably think that your
labor is as low as it can be and I’d probably disagree,
but either way, in order to reduce your labor cost you may have
to invest in different, improved equipment or adopt a new way
of doing things. Still, in the final analysis, you will need to
invest some money up front in order to get a perpetual payback.
As you peruse your list of expenses, you
may come up with ways to trim back on certain line items. You
may be right, but I’m guessing that when you get to the
“Equipment Maintenance” line, you feel that there
is nothing that you can do. In fact, you may pay it without a
second thought, knowing full well that repairing your equipment
is far better and far cheaper than buying something new.
This may be completely true, but I think
that there is a way to pay less and get more. We are all
familiar with preventive maintenance and most of us believe
that we live by it. I’m not so sure. We may have a guy
who comes in on Saturdays and tops off the automatic oilers and
dusts the equipment, but that isn’t enough. The thought
is right but the agenda is incomplete.
The biggest problem with the whole concept
of preventative maintenance is that most maintenance staffs are
under the gun to get a ton of stuff done. They are generally
unable to get ahead.
Things break down all the time and the
thought of ever breaking that cycle is truly a dream. You want
to be preventing breakdowns rather than continually fighting
fires. This seems like a dream, but the great news is that the
PM part takes much less time than fixing the catastrophes. Once
you get the tide turning the other way you will save money that
you never thought possible. It could be tens of thousands of
dollars.
How do you prevent big problems with your
shirt equipment? Take care of the little ones.
Wise words, but how do you get going in
that direction? This isn’t easy. You will need to get an
objective list of the things that need to get done, but that
never make it to the top of the priority list. Nagging little
broken switches, loose clamps and other band-aids that may have
put out a fire at one time, but have continued to fester and
simmer.
Your maintenance man is probably not a
good choice for this. He isn’t going too see all of the
little things that are wrong. You probably aren’t either.
Pressers and similar people may not have enough technical
know-how to know what is broken.
If you can’t get a friendly
competitor to come in and check out your equipment, try getting
two or three people to make an independent list. In that case,
you or your maintenance man can make a list. You and he are
much more likely to scrutinize every machine if you know that
someone else will be looking as well.
Now have your maintenance guy repair at
least one item per week. Or per day. It may be a slow process,
but at least you’ll be moving forward.
The tricky thing about PM is that the
payback is intangible. If you jingle up a bunch of money to
stockpile hangers, for example, you will know that you’ve
beaten the system every time you hear the new price on hangers.
If you jingle up for parts that you think
that you need, the feeling isn’t so reassuring.
You’ll never experience the catastrophe that you’re
trying to prevent. Or when it does happen, you won’t know
that it would have happened twice were it not for your
maintenance schedule. Or when you have an ugly breakdown, you
won’t think about how much worse it would have been had
you not done this and that.
Those are tough things to deal with. If we
are taking our maintenance staff into overtime to do something
that “can wait,” we want to feel like there is a
payback. There is. It’s just hard to measure. But
consider these examples:
The vacuum hoses need to be inspected for
rub marks, fraying or other signs of wear. If, suddenly, they
split, you will call the manufacturer and have the hoses
FedEx’d to you immediately.
You will incur at least a couple of extra
costs. First, the overnight shipping. You will reason that
overnight shipping is cheaper than extra down time, and
you’re right. Extra labor to touch-up shirts while the
vacuum isn’t working. (I admit that I am assuming that
you will actually do the touch-up rather than tell your
customers that “hey, the machine’s
broke.”
Then, of course, the down time to diagnose
and repair the problem. If you are in an argumentative mood,
you may say that all that is okay with you. You would rather
spend extra money for shipping and touch-up labor and down-time
costs than have “money tied up on the shelves for a part
that you don’t need.”
Well, touché! I doubt that an
accountant would prove you right, however.
If every trap in the plant was constantly
being monitored to assure that it was functioning properly, the
amount that you’d surely save on increased energy costs
and diminished quality is incalculable.
I admit that spending a few bucks per trap
doesn’t mean anything if they aren’t constantly
checked to verify that they are working properly.
Have you ever considered a checklist? Have
a different person walk around the plant every week to check
every trap.
You will never see a check in the mail,
but that action will save you money. It may not save you money
on your maintenance bill, though, so perhaps that idea is a wee
bit off topic.
So how’s this for a whopper (in case
I haven’t convinced you that you need better preventative
maintenance):
Some manufacturers use an automatic oil
and water separator on the incoming air line that has a green
indicator on it to let you know that it is functioning. If the
flag shows red, the filter element needs to be replaced
immediately. This is a $35 part.
If this separator isn’t working
correctly, oil and water will contaminate the compressed air.
How bad can that be? The oil and water will corrode the rubber
parts in the valves and cylinders. That’s probably why
your shirt machine doesn’t work as well as it used to.
Each valve kit costs $35 and you’ll
need about ten of them depending on the machine. But the
cylinders need rebuilding, too, and those kits cost $60 each.
We are already up to $500-$600.
But then you find that the water in the
air has corroded the inside of the aluminum cylinders. They
need to be replaced. They are several hundred dollars each. And
this is all for just one of your machines. Those breakdowns
that cost many hundreds of dollars are preventable, but you
have to want to prevent them badly enough. It will take some
effort and it will take some money, but it is effort and money
that you will spend anyway.
With a preventative maintenance schedule
— a rigid one — the expenditures of time, effort
and resources will be on your terms.
“If you do what you’ve always
done, you’ll get what you always got.”
Donald Desrosiers has been in the
shirt laundering business since 1978 and is a work-flow systems
engineer who provides services to shirt launderers through
Tailwind Shirt Systems, 867 Spencer St., Fall River, MA. He can
be reached by phone at (508) 965-3163 or by e-mail at tailwind1@comcast.net and he has web sites located at: www.tailwindshirts.com and www.donsway.com
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