WSDLA lists officers, honors
member’s service
During its recent annual membership and
board meeting in Phoenix, AZ, the Western States Drycleaners
and Launderers Association announced its newly-elected officers
and board members.
Donn Frye, Jr. of Prestige Cleaners was
inducted as the association’s new president. He will
replace Greg Tick of Windsor Cleaners, who now moves on to
serve as the chairman of the board. The new president-elect
will be Dave Silliman of Uptowne Cleaners.
Joining WSDLA’s 2005 board are:
Carol Ticgelaor of Uptowne Cleaners; Matthew Bizzack of Legend
Cleaners and Laundry; and Marty Kudler of Janson Cleaners. The
new board members started their two-year terms in January.
In other WSDLA news, the association
announced that Michael Jordan of Bell Drapery Cleaners in
Phoenix is the recipient of its 2004 “Drycleaner of the
Year” award.
The group annually recognizes an
individual amongst its ranks in Arizona and Nevada who
demonstrates exceptional service to the industry and dedication
to the association.
Jordan, a long-time board member, has
served on WSDLA’s executive committee for six years,
culminating as chairman of the board in the 2003-04 term.
Additionally, Jordan has also served the association in the
capacity of Legislative/Regulatory Committee chairman.
“This is a well deserved
award,” said WSDLA Executive Director Michael Schenck.
“Mike has demonstrated a very high level of commitment
over the years. Our association and our industry have benefited
from his dedication.”
TCATA plans face reading while
“Facing the Future”
If you could tell precisely what a
customer was thinking based only on their facial expression,
then you would have a definite advantage in keeping them
satisfied.
The
Textile Care Allied Trades Association have recruited Mac Fulfer, a nationally-known
speaker on face reading and a consultant to the FBI and
states’ attorneys general, to speak at its Annual
Management & Educational Conference. The event, with the
theme “Facing the Future,” will be held at the
Sheraton Wild Horse Pass Resort in Phoenix, AZ, from April
27-30.
Fulfer is scheduled to speak on the final
day of the conference. He will address the fascinating topic of
face reading — or, how to read another’s face
in order to determine key personality traits, their level of
stress, how they tend to view the world and other important
bits of information.
Scientific research has proven that a
person’s thoughts and emotions actually shape their
facial features. So, naturally, a person who can interpret
those expressions can gain valuable insight into the psyche of
others.
Fulfer, a former trial attorney, has
utilized that knowledge in depth to help other attorneys in the
process of jury selection. He has also consulted and spoken on
the subject to many trade associations and major corporations.
He will speak from 8 to noon on Saturday
in an effort to teach cleaners how to master the skill of face
reading themselves and apply it toward positively dealing with
their customers.
Also slated to present a seminar at the
event is Dr. Bart Basi, a CPA, attorney and teacher, who will
examine the difficulties inherent in perpetuating the life of a
business.
Many owners work their whole life to build
a company up, but then face the dilemma of how to successfully
transfer it to a family member, employee or outsider before
they retire or pass away. Oftentimes, the lack of choosing a
successor leads to the failure of the business.
Dr. Basi will discuss choosing a
successor, valuing the business, buy/sell agreements and estate
planning.
Also on the schedule is a visit from
speaker and trainer Alan Buhler, who helps companies improve
their sales by showing owners and managers how to develop
systems that allow all salespeople to succeed.
Many incentive programs only focus on the
top salespeople, but Buhler will reveal several specific tools
and techniques designed to motive your entire sales force
simply by focusing on behaviors that should be rewarded.
Buhler knows a thing or two about
motivation since he pulled himself out of poverty with little
guidance in order to become a successful entrepreneur.
TCATA members who register for the
conference prior to March 27 will pay $625 each. Their spouses
will pay $270.
However, after March 27, registration
costs go up to $675 per member and $320 for his or her spouse.
Hotel reservations at the Wild Horse Pass
Resort in Phoenix are available at special discounted rates
prior to March 28. The cost starts at $195 plus tax and fees
for a room with single/double occupancy.
Details on the conference are available on
web site or by calling (973) 244-1790.
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