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A word to the wise about words
n my home computer, I use an e-mail program called Eudora. It has an interesting little feature that rates the “mood” of both incoming and outgoing messages.
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An ice cube icon is used to show that there is no naughty language in the e-mail, and a chili pepper icon is used when “bad language” appears. Three chili peppers, the maximum available, connotes gutter language of the highest order.
Just like everybody else, I get more junk e-mail than legitimate messages. I also subscribe to several services, including the Daily Labor Report published by the Bureau of National Affairs (BNA).  
Today, when I downloaded my 16 messages, along with offers to buy Viagra and Cialis online and investigate people I know, there was a message from BNA with two chili peppers.
Yes, Eudora was telling me that the service I read everyday to keep me apprised of developments in labor law contained nasty language. “Must be a couple of sexual harassment cases reported today,” I said to myself.
As employers now know, “words” must be added to “sticks and stones” as things that will hurt them. Despite the most powerful and revered free speech guarantee in the world (namely, the First Amendment), free speech does not apply in the workplace.
Indeed, Andy Sipowicz on NYPD Blue can tell another detective from another squad to “kiss his #$%@#,” but references to “#$%@# kissing” in the workplace carry enormous risk.
In my view, the expression “kiss my #$%@X” is an efficient, shorthand way of someone saying: “I understand your position. It is wrong. There is no way you can convince me otherwise.”
But if it is said in a sexy tone of voice, is it a request for sexual favors in return for job rewards? Is it language that creates a hostile environment based on sex, involving kissing and a part of the body whose exposure is considered indecent?
Why should employers have to worry about that?
For years, at least before last year’s Super Bowl, television personalities and radio disc jockeys got around the decency rules by using double entendres and code words. I knew exactly what one former Washington disc jockey meant when he said: “Hobbledegee, Bombay Doors, and doodads.”
Nevertheless, once employees in the workplace know what you’re talking about, the double entendre becomes just as bad as the real word. George Carlin’s seven dirty words you can’t say on television is only the beginning.
How does one regulate workplace speech when television, radio, and polite talk are peppered with sexual references and Anglo-Saxon curse words?
How do you handle the situation recently faced by one of my clients? Two black employees were overheard referring to each other, not in anger, with the word that has almost become symbolic with racism. A white employee, who was offended, complained.
There is no easy answer. I recommend to my clients to stop foul language, insensitive remarks, and sex talk whenever possible, regardless of the voluntary participation of the employees. If employers do not want to stop the language, their best alternative is to keep a log detailing all the participants, including quotes from those participants. It is more difficult for an employee to claim hostile environment sexual harassment when she herself has used explicit, vulgar language.
At a bare minimum, employers need to adopt a policy against sexual harassment that provides a complaint mechanism. If they do, the failure of an employee to complain may prevent that employee from suing for sexual harassment. Otherwise, the employee may quit, then sue months later claiming that his or her resignation was really a constructive discharge related to sexual harassment. The absence of a policy against harassment will assist the employee in his or her cause.
It appears that sexual harassment laws are here to stay. Employers need to accept that and deal with the language of the workplace in the best way they can. Use common sense, but understand that much of the law concerning language in the workplace is %#@&*#%$. Be careful.


Frank Kollman is a partner in the law firm of Kollman & Saucier