IFI plans outreach seminars in
Mississippi, Oklahoma
The International Fabricare Institute
will present two sessions covering the topics of customer
service and problem garments in the southwest region of the
U.S. as part of its outreach seminar program.
The first will be held on Tuesday, June
14, in Jackson, Mississippi. IFI will repeat the seminar on
Tuesday, Sept. 20 in Oklahoma City, Oklahoma.
In addition to providing attendees tips
on how to deal with some of the latest problem garments to hit
the industry, IFI will examine how customer service
representatives should talk to customers about their
expectations and potential cleaning problems. Cleaners will
gain an overall better understanding of how to handle difficult
situations at the front counter.
Cost for each seminar is $99 for the
first registrant from a member plant and $89 for each
additional one. The first non-member from a plant must pay
$129; each additional non-member from that plant pays $119.
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Royaltone offers leather cleaning
sessions
Drycleaners wanting to hone their leather
and suede cleaning skills will have three opportunities in 2005
at the Royaltone Leather
Cleaning Academy in Tulsa, Oklahoma.
Emphasizing both classroom instruction
and hands-on training, school founder Frank Lucenta and his
staff will help plant owners and managers learn how to clean
suedes and leathers efficiently, and, more importantly,
profitably.
The schedule of upcoming two-day sessions
includes the following dates: May 12-13, Sept. 15-16, , and
Nov. 10-11.
From 8:30 to 11 a.m. on the first day of
class, attendees will cover a variety of topics, such as: the
tanning process; identification of skins and peculiarities of
suedes and leathers; acceptance techniques; spotting tips for
drycleaning; machine configurations; and pressing and forming.
An afternoon session will meet from noon
to 3:30 p.m. on the same day. Attendees will learn about
wetcleaning methods; spray finishing; restoring luster and
color; and water repellency and sizing. A final exam will be
given at the end of the day.
The second day of studies will be devoted
to in-plant hands-on training where students can apply all of
the techniques they learned on the previous day.
The cost for the program is $400 per
person; additional discounts are available for multiple
attendees.
The Royaltone Academy is limited to
accepting only seven plant managers or owners per session. To
enroll, call (800) 331-5506 or (918) 622-6677, or e-mail
frank@royaltone.com.
Cleaners who sign up will receive a class
book and help with securing reservations at a local hotel near
the Suedemate plant.
Royaltone also offers a correspondence
course on suede and leather cleaning which consists of two
segments. The first focuses on the identification and handling
of suede and leather; the second covers how to spot, clean and
finish leather, suede and fur.
The home study program allows cleaners to
learn the cleaning process in their own plants. Enrollment is
$200 per person.
More information, is available at
www.royaltone.com.
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