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Running for maximum efficiency
Ah! It’s July and there are still shirts to be pressed. You may be inclined to accept poorer productivity at this time of year because, no matter where you live, working in a drycleaning plant in the heat of the summer can be brutal.
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I don’t agree with allowing a poorer output during the summer. I won’t debate it with you, but I will make my case. Volume is often down, so maintaining sub-par production only lengthens the day. Why not get through the work at the cold-weather pace and get out early?
Furthermore, accepting a lower productivity pace may well lower the bar, causing production to suffer during peak times when good production is mandatory.
Most important, getting good production does not mean that a presser works harder! True, getting a couple of pressers to give you better production (read: changing the way that they work) can be a real chore. Still, that isn’t a good reason to avoid discussing it.
Good production breeds good profits and profits are what this is all about. Expecting good production doesn’t mean that you’re a slave lord. It just means that you’re a business man.
I remember having a conversation with a particular plant owner. I showed him how he could improve his productivity. He said that he’d forfeit the increased productivity because if he changed anything, his shirt presser would quit. That is the definition of insanity. Who do you think runs that plant?
Anyway, the shirts need pressing and it’s up to you to make it happen. Let’s make sure that we get the most from our double-buck unit.
In order to explain this properly, we must first visualize one shirt at each of the nine “stations” of a double buck unit. The nine stations are:
1. The damp box. Here, completely unpressed shirts await pressing. I consider this to be one of the stations because without shirts here, there can not be any productivity, just like if there is a shirt missing from another station.
2. The sleeve press. The shirt here has pressed sleeves only. The shirt awaits transfer to the next pressing machine.
3. Collar and cuff press #1. Here, a shirt has the cuffs, collars and sleeves pressed.
4. Collar and Cuff press #2. The collars and cuffs are the thickest parts of a shirt and therefore need to be squeezed for the longest amount of time. In order to get good production, the collars and cuffs must keep up with the body press and the sleeve press. The only way to do this is to have two collar presses.
If you have a double-buck unit and have two employees, but only one collar and cuff press, you are wasting money on labor or you have a quality issue.
You aren’t getting your money’s worth on your second shirt presser if you haven’t a second collar machine because they can not do 100 shirts per hour properly.
If you think that you can (or are sure that you are), then I am 90 percent sure that your collars are still damp. (The exception is for certain blue-collar markets that have an abundance of cotton/poly blend shirts. You can really crank these out and do a good job.) All this means that collar and cuff press #2 must also have a shirt waiting here too.
5. The hook. This is the hook on the side of the body press cabinet. A shirt that has a pressed collar, cuffs and sleeve hangs here awaiting the final step. If you are concerned about shirts drying out here, it’s probably because you’ve seen it happen.
If shirts dry out here, it is either because productivity is too slow and, as a direct result, the shirt hangs here too long or because shirts are being “stockpiled” or one shirt has, for one reason or another, lingered at the bottom for far too long.
Lingering shirts on this hook lead to terrible productivity because they bring about the need for spraying, which drastically cuts productivity.
This hook is not for handbags, employee clothing or ornamentation.
This is the most often overlooked step in the process, but for some reason that I can not really put into words, much less type into a keyboard, it is the most likely cause of reduced production. Of all of the plants that I have ever visited in seven countries and three continents, the ones that have good production use the hook for the purpose that it was intended. Those that get poor production don’t use the hook at all and they theorize that the hook will slow them down (still more). All the while they struggle just to achieve marginally below average productivity.
In fact, fast pressing productivity is only one roadblock away — their own stubbornness. My best guess as to why it makes a difference is the saving of one-half to 2 1Ž2 steps, combined with the reduction in twisting of the torso, which breeds fatigue and therefore lower productivity.
I can’t do much better than that other than to say “believe me, it makes a difference!”
I spend a bit of time here, discussing the hook that some of you may have removed or not even knew existed because, when you finish reading this and head out to your shirt laundry, this is the fault that you are most likely to find.
Further, you will get an argument about it from the presser. Hold your ground. It’s just a new habit that needs breaking in. You will get better productivity and the pressers will ache a lot less at the end of the day.
6. Body buck #1. This buck is in the pressing position and has a fully pressed shirt on it.
7. Body buck #2. This buck is in the dressing position and has a fully pressed shirt on it.
8. The collar cone. The fact that your collar cone probably isn’t being used correctly is a subject for another day. We’ll assume that it is. A completely pressed shirt hangs on the cone awaiting delivery to inspection now that all of the pressing and curing processes are complete.
9. The rail or the conveyor. There may or may not be a shirt here, as a conveyor will, of course, move a shirt away from here, but the rail itself is an important cog in the wheel.
So there you have it, a shirt at each station. Now each shirt needs to move one “notch” — one station. Presser #1 works in concert with Presser #2.
Here’s how to do it.
Presser #1 operates the two body bucks in this manner: To help explain this smooth rhythm, I will describe the processes at each station as simply “load sleever” and “unload sleever” rather than repeatedly describing each step.
1. Unload the collar cone.
2. Load the rail.
3. Unload the body press #1.
4. Load the collar cone.
5. Unload the hook.
6. Load the body press #1 and send this buck into the pressing position which brings body press #2 into the dressing position.
7. Unload the collar cone.
8. Load the rail.
9. Unload the body press #2.
10. Load the collar cone.
11. Unload the hook.
12. Load the body press #2 and index this buck and begin again with step #1.
It has to be this way — all 12 steps in that order.
Meanwhile, presser #2 follows these procedures:
1. Unload collar and cuff press #1.
2. Load the hook.
3. Unload the sleever.
4. This step is different than any of the others. It seems like a wasted step, but in actuality it is the “secret” to good production on a double buck unit. Simply place the shirt that you have just removed from the sleeve press on collar and cuff press #1. Do not dress the shirt or close the head. Just lay the shirt on the bucks. Make sure that the cuffs are clearly visible. If you have to fish around for the cuffs later, it will cost valuable time.
5. Load the sleever with a shirt from the damp box.
6. Now return to the triple-head that you merely laid a shirt on (Collar and cuff #1) and properly dress the shirt on the press and lower the head. Make a 180° turn and…
7. Unload collar and cuff press #2.
8. Load the hook with this shirt.
9. Unload the sleever.
10. Merely place this shirt on collar and cuff #2.
11. Reload the sleever.
12. Now return to the triple head that you merely laid a shirt on (collar and cuff #2) and properly dress the shirt on the press and lower the head. Make a 180° turn and unload collar and cuff press #1, which is step number one again.
This is 12 steps, just like Presser #1 has 12 steps. It has to be these 12 steps and in this order.
Often the rhythm is broken even before it starts. Getting this routine started correctly is an acquired skill. First thing in the morning, the pressers must understand the goal and make this happen:
1. Load the sleever and wait. That’s easy. There isn’t anything else to do at the moment.
2. When the sleever’s cycle ends, unload the sleever and lay that shirt on collar machine #1.
3. Reload the sleever. There will be a wait until the shirt on the collar machine’s cycle finishes.
4. When the collar machine releases, leave it there for a bit. The other presser must wait a couple minutes.
5. Remove the shirt from the sleever and load the other collar machine.
6. Now, reload the sleever.
7. Unload the collar and cuff press.
8. Load the hook.
Now the presser that runs the body press begins to press starting with the shirt on the hook. This presser must resist the urge to “jump the gun.”
With a shirt on each station, the pressers can begin the rhythm described earlier. Rhythm is the key to good productivity.
“If you do what you've always done, you'll get what you always got.”
Donald Desrosiers has been in  the shirt laundering business si