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Secrets to gaining free publicity
Wild with excitement, Jim carried on like a prospector who’d suddenly struck gold. “Thanks for the advice,” he exclaimed. “It’s a miracle. I’ve booked more jobs in two days than I did all last month. At this rate, I’ll have to hire at least three more crews just to handle all the new work. Publicity is great!”
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Jim was reacting to a recently published article about his carpet cleaning business, which I had convinced him to write and submit to a local newspaper.
There are just two ways to get the name of your cleaning business into the local newspaper — by paying for an advertisement or by having a newsworthy event that is covered by the local press. Both can be rewarding, but a news article brings a level of credibility that you don’t get with purchased space. Besides, surveys show that people think all advertising contains false or misleading information to some degree.
News articles, on the other hand, are written by third party news organizations that have nothing to gain by endorsing your business, so believability is high.
The problem is that unless you’ve recently gained some notoriety or happen to live in a very small town, the chances of having a news correspondent knock on your door and ask to do a story about your business are remote at best, so in order to gain the desired publicity, you’ll have to create interest in your company and your service by sending out a press release.
Unfortunately, most people don’t have much experience in writing the kinds of press releases that are likely to get published and that’s why most press releases end up in the editor’s waste basket rather than in the publication. But that shouldn’t keep you from trying.
Your chances of getting a press release published are much better if you know what a news editor looks for when choosing one article over another. Being aware of these “secrets” will give you a distinct advantage. Keep in mind that most large pressrooms get hundreds of news releases a day so when yours comes in, it faces a lot of competition. The first secret to getting published is this:
1. You must have a story of interest.
Newspapers depend on news to fill their pages and much of this comes from people just like you, but they won’t publish articles that are boring or irrelevant to the readership. If a news release doesn’t catch the eye immediately, it goes in the trash, which brings us to the second secret to getting published.
2. Lead with a strong, compelling headline.
News editors don’t have time to read all the press releases they receive, so instead of reading the entire copy, editors simply scan headlines looking for something of interest to their readers.
When writing a headline for a press release, cut the hype. Don’t talk about your “fantastic service that solves everyone’s drycleaning problems.” Editors are a cynical bunch and can spot oversell a mile away. And stay away from the use of industry buzzwords that only drycleaners know the meaning of. It’s a turnoff and could get your article dumped in a heartbeat.
Also, drop the ego. Unless you’re a very famous person, don’t use your name or the name of your company in the headline. Including these names might pump you up but it generally has a negative effect on editors and writers. They don’t care who you are, they just want to know what you have that might interest their readers.
If the headline is appealing, the editor moves to the first paragraph.
3. Your first paragraph should “sell” the article.
The first paragraph, also known as the lead paragraph, or “teaser copy,” summarizes what the press release is about. It is sometimes done as a subhead with just one or two sentences.
The first paragraph should tell what your news is, whom it’s about, where it will be, why it’s important, when it will take place and so on. Get to the point fast. Make the lead paragraph concise but informative. If you can keep the editor’s attention, there’s a good chance he or she will read the entire article but remember this:
4. Tell a story. Don’t advertise.
Write the press release just the way you would like to see it in print. Remember, newspapers don’t exist to give you publicity, they exist to provide readers with interesting stories. Of course, you hope to reap the benefit that the publicity brings your way, but your primary focus is to create as much interest and curiosity as you possibly can.
5. Keep it short.
Your press release should be no longer than two pages double-spaced. Write short sentences using short words and short paragraphs. Visually, it should not be intimidating and it must be easy to read. This is important, as most media types just scan press releases, avoiding long paragraphs, looking for kernels of information that might lead to an article or a news brief.
In some cases, the main roadblock for many cleaners is not coming up with a news idea. Instead it’s the technical details of submitting a release, such as who to contact and how to format the copy. Although legitimate, don’t let these concerns keep you from recording your experiences and putting them on paper. There are a number of sources where you can get assistance in these particular areas.
In the meantime, whenever interesting things happen around your business, record them and when you have time, apply these five secrets to gaining valuable publicity. Then step back and enjoy what you’ve been able to come up with.
The experience of writing and submitting a news release itself is invaluable for your own personal marketing education. Getting free publicity should be part of every drycleaner’s marketing plan. Make it a point to plan events throughout the year that will get your business featured in the local media because it’s true… money can’t buy what the press can give you.



Bill Bishop, an industry consultant with the Golomb Group for 1