News & Views Katrina takes its toll on cleaners Industry extends a helping hand Nine cleaners gain “excellence” status It’s still a neat place after 40 years Editorials • A ray of hope at the bottom of the box • What the decades have taught us Around the US Midwest WFI offering two-day Spot Safe seminars CLA sessions on coin laundry come to Chicago MidAtlantic MAC’s CleaningExpo set to take place Oct. 28-30 Two classes in October at IFI HQ Northeast NCA plans slate of educational offerings Southwest SDA to teach basic and advanced stain removal South East Coast School hosts two October courses Equipment show set for Kernersville West CARB surveys California cleaners

Columns Frank Kollman: If disaster strikes, what’s your plan? Stan Caplan: Can your new plant be a success? Don Desrosiers: Why is your shirt service better? Ray Colucci: Making it count at the counter Dan Eisen: How to clean vintage garments Bill Bishop: Create a mini-marketing plan Dennis McCrory: What you must know about branding Frank Lucenta: Filtering suede lint in drycleaning Al Robson: What type of owner are you? John Graham: Expanding into a new market? Profile Don Schelling: Banking on Success Newsmakers Mack Davis seeks IFI board seat UTSA, TRSA members OK merger DoveCorp purchases Cadet Cleaners Information Central Compressed air distribution Customer loyalty program GreenEarth products Silk Pre-spotter