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Drycleaners, designers unite
America’s Best Cleaners organized a panel discussion featuring major fashion designers and fabric experts. This was spearheaded by Ed D’Elicio, executive director of America’s Best Cleaners, and Chris White, ABC’s director of business development.
As an associate member and technical advisor to ABC I was asked to participate on that panel. The audience consisted of ABC member cleaners and prospective members.
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The panel discussion was moderated by Stu Nifoussi, publisher of the men’s wear Mr. Magazine, and panel members included Joe Dixon of Brooks Brothers, fashion designer Jhane Barnes, Scott Mitchell of Richards/
Mitchells, Erica Jensen, owner of a high-end boutique, and Jean Claude Mastroianni, a celebrated fashion designer.
The questions posed to the panel centered on serviceability, proper care labeling and proper cleaning. The manufacturers and designers realize there is a need for proper and better care labeling, but they also feel that some of the blame for damages centers on improper cleaning.
The members of ABC and my consultations with them have centered on finding safe ways to handle even the most fragile and possibly unserviceable garments. The manufacturers and panel members are aware of the care ABC cleaners give to their garments and agree that they receive very few returns from them.
They also realize that some styling may cause problems to other cleaners and have even altered some types of styling to avoid some problems that cleaners may have when processing their garments.
Joe Hallak of Hallak Cleaners explained how he handles some suedes and leathers that may be unserviceable to conventional methods of cleaning.
Chris White explained how he avoids color loss when cleaning leathers and suedes. I explained some of the hand-cleaning methods that cleaners can use to avoid problems handling high end garments.
It was agreed by all that a ruined garment causes loss of business to the drycleaners as well as the designer.
Jean Claude Mastroianni showed his collection of gowns and clothes that were worn by celebrities such as Katherine Hepburn, Marilyn Monroe, Madonna, and the Duchess of Windsor. He explained about the vintage pleated silk Fortuni dress that was permanently pleated with a method that is even unknown today. The inventor of the pleating never revealed to anyone his methods.
Dispelling myths
I cleared up some misconceptions that designers and manufacturers had on drycleaning. They thought that repeated drycleaning wears out the fabric. They were recommending to their customers that men’s suits should only be cleaned once a year or when soiled.
I explained that all testing done in my lab and other labs showed drycleaning does not wear out fabrics. What wears out fabrics is dirt and soil left in the fabric that act as a abrasive to the fabric.
I asked them if they ever looked at draperies that were hanging for a period of time showing the amount of soil that can accumulate on a fabric.
The panel also thought that many garments lose their water repellency treatment when cleaned. I explained that cleaning does not cause a loss of the treatment but simply masks the treatment due to drycleaning detergent left in the fabric. All the cleaner has to do is to clear rinse the garment and the repellency most likely would be restored.
The designers, manufacturers and the ABC members felt that there was a unity and deep understanding obtained by this panel discussion. The manufacturers and fashion designers agree that they could work with the drycleaners instead of against them.
The following is a letter that I received from Ed D’Elicio.
Dear Dan,
I would like to take this time to thank you once again for your excellent contribution to our panel discussion in Greenwich. It really provided the panel with a counterweight for the drycleaning industry and several times during the discussion it was apparent that these garment specialists deferred to your expert knowledge. We always love having you participate in our events and we are proud to consider you an associate of America’s Best Cleaners.


Dan Eisen is the former chief garment analyst for the Neighborh