NCA offers a range of opportunities in
coming months
As the year winds down, the National
Cleaners Association continues
to offer a busy slate of educational sessions for drycleaners
all across the U.S.
Spanish-speaking cleaners will have
an opportunity to renew their DEC certification with a two-day
class that runs on consecutive Sundays in December at
NCA’s New York School.
The first class meets from 9 a.m.
to 6 p.m. on Dec. 4; the class concludes on Dec. 11, also
running from 9 a.m. to 6 p.m. for a total of 16 hours.
The cost is $509 per member and
$975 for each non-member.
Later in the month, NCA will offer
one of its “webinar” seminars on Wednesday the
14th.
Those who wish to participate by
phone or online can register and receive a code that can be
used to gain access to the seminar.
The seminar will begin at 6 p.m.
E.T. and feature Ann Hargrove. She will discuss “Real
World Wetcleaning,” sharing all of her secrets about the
environmentally friendly cleaning process.
She will examine what programs
cleaners should use; what chemicals are necessary; how to
safely test garments; environmental viability; and the pitfalls
and pluses of the wetcleaning process.
Registration fees are as follows:
$49 for telephone participation only and $69 for telephone and
Web-based participation. Both prices include an audio tape copy
of the seminar for everyone. Power point files are available
for those who paid additional for web-based participation.
Those who wish to receive a copy of
the seminar on CD can pay $69 plus an additional $6 for
shipping and handling.
Registration is on a first-come,
first-served basis.
NCA also has two more webinars
tentatively planned for early 2006. Jim Douglas of GreenEarth
is scheduled for Jan. 25 and marketer Darcy Moen is slated to
speak on Feb. 22.
Additional details will be
announced at a later date.
Also coming up from NCA will be a
four-day “Brainstorming With the Best” conference
in Las Vegas from Jan. 12-15.
East Coast plant owners and
managers may find it worthwhile to trek out west in search of
some profitable new business ideas.
Among the educational sessions
planned for the event is one by John DiJulius, owner of John
Roberts Hair Salons in Cleveland, OH, who will focus his
discussion on customer loyalty — how to get more
referrals and how to get customers to spend more money.
Joyce Chupka, a graduate of
Harvard’s Kennedy School of Government, will look at how
to apply principles of Total Quality Management (TQM) toward
employee development, commitment and retention.
NCA has also set some conference
time aside on Sunday morning to allow cleaners time to
brainstorm amongst themselves.
The cost is $595 for members and
$695 for non-members. Spouses pay $245 each to attend.
That cost includes admission to all
seminars plus a welcome reception and networking breakfasts
planned for each morning. Training materials are also counted
into the cost.
Those who wish to procure
accommodations at the Four Seasons — the host hotel
— can take advantage of a special room rate of $310 a
night extended to NCA guests. Many other hotel options are
available as well.
Cleaners seeking more information
on the “Brainstorming with the Best” conference or
any other upcoming NCA program, should call (800) 888-1622 or
visit www.nca-i.com.
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