News & Views California plans for perc phase-out First-time showing for Street’s Solvair Cut yourself a bigger slice of the pie Judge reduces Modesto damages Eight Vegas hotels included in Clean ’07 packages Obituaries Rex Carrigan, route sales adviser Roger Schilling, association executive Karen Leyh, parts expert for Vic, PROS Around the US Midwest Early bird registration deadline for WFI conference near Advantage sets open houses at new Akron HQ Golf, boating for Minnesota cleaners OCA tees off golf outing in September MidAtlantic PDCA plans “The Shore Road to Success” Northeast More classes, webinars offered by NCA this fall Southwest SDA plans stain removal courses TCEQ gets tougher on fee collection South Long running clean-up program has a long ways to go Getting the show on the road IFI’s Johnson to lead finishing seminar in SC West Trumpeting the opening of the show Oregon cleaners convene next month CLA sets three-day conference

Editorials • Do you have what customers want? • For the many who have left us Columns Frank Kollman: Lessons handed down by the courts Don Desrosiers: Pressing defects: causes and fixes Ray Colucci: Get out your survivor’s tool box Dan Eisen: Testing procedures for garments Harvey Gershenson: What direction for your business? Bill Bishop: What makes Banyan fly? Dennis McCrory: Inside the mind of the new customer Frank Lucenta: Hand sewing suede and leather John Graham: The iPod as business model Alan Katz: Why can’t you just sdo it? Profile Steven Toltz: Of laws and suits Newsmakers Gershater named VP at DCCS Herson to represent allied trades with MAC CRDN names Krakoviak regional manager Information Central Machine runs solvents interchangeably Compressor line grows Suede renewal Spray on stain removal Oily-type paint remover