News & Views California perc phase-out plan to get hearing Filling in the 2007 appointment book A Special Tribute Tailwind honors Peerless’s Sharp Six things to stop doing in 2007 Victoria Secret Show gets LCI help Around the US Midwest MILD management series begins Feb. 2 Widmer’s wins 2006 Torch Award from Chamber MidAtlantic Frankford Cleaners helps family during the holidays Northeast NCA opens new year with full slate of course offerings Southwest Jack Brown launches 20th Coats For Kids drive LA cleaners begins 17th coat drive in Bossier City South IFI plans “Business as UnUsual” conference in Feb. CLA slates seminar in Orlando West FKDA to host EXPO USA in Anaheim this March ODCA wraps up successful convention

Editorials • First the idea, then the follow-through • Consequences, intended and unintended Columns Frank Kollman: Someone else’s words may hurt you Don Desrosiers: Does high production kill quality? Ray Colucci: Prepare for the pitfalls of success Dan Eisen: The art of spotting: Lesson 2 Harvey Gershenson: Are routes the direction for you? Bill Bishop: Seven tips for success in 2007 Dennis McCrory: Staying ahead of the loyalty curve Frank Lucenta: Use your existing press on leather Profile Heath Bolin: Sparkling Clean Newsmakers FRSTeam continues expansion Seitz provides wetcleaning training Minnesota cleaner wins Chamber award Rumplik joins Leonard Automatics Bowe to lead IPSO sales saff Feigitsch joins Marton-Ray Information Central Automatic loader for finishing tunnel New insurance program for IFI members Efficient water heaters Compressor brochure Detergent with additives