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National
Clothesline
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First the idea, then the follow-through
As the new year begins, the same old
resolutions return. On January 1st, most of us promise to start
living better and stop our unhealthy habits — always with
the best of intentions in mind. We truly believe that this year
is going to be different. This year, it will work. Except, more
often than not, this year will turn out just like last year.
Why? No follow-through.
The irony is that the new year is the
time when most drycleaners stop doing some of the things that
brought them so much success late in the previous year. After
all, the industry positively stands out the most when countless
cleaners participate in Coats for Kids, or other similar early
winter drives for the less fortunate. So many drycleaners
selflessly give their services away for free. Inevitably,
however, once the new year begins, the community drives soon
end and cleaners go back to business as usual. It’s human
nature. During the holiday season, people give gifts and
charity away without a second thought. When the season ends,
people focus back on themselves, asking how can I improve my
life this year?
For cleaners, the answer to that question
is to keep up the unselfish work. Once the coats are cleaned
and distributed, that job is done. Yet, it would still behoove
plant owners to come up with other ways to support their
community throughout the year. When spring arrives, they can
collect and clean gently-used prom gowns for teens who
can’t afford them. In the summer, kids everywhere play
organized sports leagues that could benefit from the free
services of their local cleaners. In the fall, it is a sensible
time to organize food drives for those who have less to be
thankful for. Regardless of the season, cleaners can offer to
clean flags or military uniforms for free. Or, you could be a
little more creative. In San Diego, for example, Relaxx Dry
Cleaning has recently offered to clean Chargers’ jerseys
for free until the end of the NFL playoffs. Brilliant.
These ideas are a great way to bond a
community. Of course, the great idea is just the first step.
People mostly make resolutions only at the start of the year,
but communities tend to need help in all 12 months. For
cleaners, it becomes a matter of mustering up the energy, time
and resources to continue doing your part, and, more
importantly, the will to follow through. After all, most of us
can afford to break a promise to ourselves, but it is far more
costly to break one to customers.
Consequences, intended and unintended
The California Air Resources Board has a
clear purpose in mind as it heads into a public hearing this
month on the future of perc. The very specific intended
consequence of the proposed plan is to eliminate perc as a
drycleaning solvent. There seems little use arguing against
this plan at this point. Board members seem to have had their
minds made up on this course of action even before a public
hearing it held on this same issue last May. At that hearing,
the board’s staff presented a somewhat more reasonable
approach to reducing perc emissions into the air that
Californians breathe. (Said emissions, by the way, have already
been reduced by more than 70 percent since 1993.) But the
governing board wanted to go all out for a complete elimination
of perc and told the staff to come back with a plan to do so.
The board’s single-minded pursuit
of a perc ban will surely have other consequences, both
intended and unintended. First of all, there is the impact on
the drycleaning industry in California, which consists of many
small plants operating with two or fewer employees. Will they
be able to pass on the cost of compliance by raising prices 50
cents or so a garment as the air board’s staff suggests?
Or will they simply be forced out of business? The state has a
program that offers grants for cleaners who convert their
operations to a non-perc alternative, but this program is
funded by a surcharge on perc purchases. So phasing out perc
will also phase out the source of funding for the program.
That grant program currently only
provides money for cleaners putting in liquid carbon dioxide or
wetcleaning systems. Anyone installing hydrocarbon equipment
need not apply because grants are not allowed for cleaning
systems that emit smog-forming volatile organic compounds
(VOCs). Likewise the grants are not available for GreenEarth
systems because the state still has some questions about that
solvent. Thus, forcing cleaners away from perc is likely to
move them to other solvents that the state doesn’t
necessarily like. It begins to look like the state is rushing
to eliminate perc without being certain what it wants cleaners
to use instead, and also has no plan in place to assist
drycleaners who could otherwise go out of business.
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