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National
Clothesline
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Someone else’s words may hurt you
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In Minnesota, a native of Haiti sued the
Greater Twin Cities Youth Symphonies for race and national
origin discrimination when that organization fired him. He
presented evidence that the president of the board had referred
to him as la bete noire, which literally means the black beast
in French.
I had several reactions when I read this
case. First, what employer uses French to describe employees?
Should I be advising my clients to use the phrase enfant
terrible or tresbien in employee evaluations?
Second, is it right for federal judges to
be splitting hairs over language to decide whether to dismiss a
case or allow a jury to award a person millions of dollars?
A few years ago, an employee of the
District of Columbia got in trouble for using the word
niggardly, which means stingy. The word sounded too much like
the racist term that is now referred to as the N-word.
This case, as well as fallout from
Michael Richards’ (Kramer from Seinfeld) racial outburst
at a comedy club, has made me give a lot of thought lately to
the use of the N-word by African-Americans, mostly male, to
refer to each other. Culturally, it is acceptable in some
circumstances for black people to use the term to refer to each
other or to other African-Americans
Should a black employee be allowed to
refer to another black employee or person by the N-word,
provided they both consent to the use of the term, while a
white employee would be fired for using the term in virtually
any circumstance?
Naomi Earp, the Chair of the federal
Equal Employment Opportunity Commission, recently stated at a
dinner speech that the EEOC has zero tolerance for the use of
the N-word, regardless of the race of the employees using it.
Of course, zero tolerance does not
necessarily mean automatic termination for any one who uses
that term. What I think she meant was that the EEOC would
support a ban on same race use of derogatory terms, provided
the ban was uniformly applied in the workplace.
For example, terminating two employees
for using the N-word would be fine, provided employees of
Italian or Latin American descent were not allowed to call each
other the D-word, the G-word, the S-word, and so on without
being terminated.
But what if employers merely decided to
tolerate same-race use of derogatory terms, provided there was
consent or cultural reasons for the use of these terms?
I suppose that would be possible, but
what about women referring to each other by sexist terms? Is it
acceptable for a person in his 80s to call a 60-year-old
employee an old coot? Would you have a different standard for
supervisors when addressing employees of the same race, sex,
age, or ethnicity to make sure that there was actual consent,
rather than fear that a complaint to the supervisor would
result in retaliation?
I believe that the safest approach for
employers is to ban any racially charged language, including
language involving ethnic, sexist, or age-related slurs,
between employees, whether there is consent or not. It makes
little sense to have to explain later why some language was
tolerated and some was not.
In situations where cultural norms allow
same race use of derogatory terms (such as the N-word), I would
recommend counseling of the employees involved, followed by
progressive discipline leading to termination. I am sure that
the EEOC’s zero tolerance policy is more a wish than a
requirement.
Then, of course, there are the rules in
the sexual harassment regulations against hostile environment
discrimination. Vulgar language, which has been a staple of
many workplaces since the beginning of time, is no longer
appropriate, especially if an employee complains about it. I
advise my clients to stop vulgar language whenever possible,
and if it persists despite their efforts, to make sure
employees know that they can complain to management without
retaliation, even if they once consented to the language and
now find it objectionable.
I gave a seminar on labor relations,
including sexual harassment policies, not too long ago at a
warehouse facility owned by a member of a trade association I
represent. Before we began, one of the employees of the host
company went out to raise the flag. He was wearing a shirt with
the f-word on it. Actually, it had two cowboys on it and the
legend Brokef_%$ Mountain.
It gave us a good discussion topic for
the seminar. We all agreed that sending the employee home to
change his shirt (or making him cover the shirt) immediately
was the best approach with a warning not to wear vulgar tee
shirts or other garments in the future. Better to do that than
find out three months later that an employee quit over the tee
shirt and is prepared to catalog all the instances where other
employees made suggestive remarks or posted dirty jokes, with
no response from management.
The old nursery rhyme about sticks and
stones is no longer valid. Words can hurt employers
economically. Pay attention to what your employees are saying,
and take action if you think the language of your workplace
could become a legal liability. Don’t be a #$%@%.
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