July 2007 Table of Contents
News & Views
Clean ’07 Reports

Around the US
Michiganers meet in Port Huron

DLI hosts general cleaning, stain removal courses
CPDA plans golf benefit for Sept. 20

NCA schedules webinars, classes

Royaltone plans two classes on leather, suede cleaning
Finley returns to Wascomat as southwest sales manager

SEFA enlists Allsbrooks for customer service seminars
Leadership seminar set in Orlando

TCATA announces trio of speakers for Silverado
ODCA plans Kah-Nee-Ta convention
• The industry’s best showcase
• A mockery made of the justice system

Columns
James Peuster: Commercial accounts for a route?
Frank Kollman: Changes for the better… and worse
Don Desrosiers: An unending stream of innovation
Ray Colucci: When a route driver goes astray
Dan Eisen: More advice on can’t-fail bleaching
Harvey Gershenson: Are your profits up or down?
Bill Bishop: A postage primer for drycleaners
Dennis McCrory:The power of customer expectations
Frank Lucenta: After pressing, brush up those suedes

Profile
Rick Bugdanowitz: Rags to Riches

Richards marks half-century with NCA
Golomb Group Masters meet in NYC

Leather cleaning DVDs
Store counter and accessories catalog
Disposable llint bags
Wetcleaning kit with instructions
Faster mark-in labeling
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National Clothesline
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