Re-designed pressing equipment
ELK GROVE VILLAGE, IL – Ajax finishing equipment has returned to the drycleaning industry as “Ajax by Sankosha.”
Sankosha last year acquired and reconfigured the new Ajax line of premium
finishing equipment. With the purchase of the rights to the Ajax brand,
“Ajax by Sankosha” presses have been re-designed, re-engineered and manufactured from the ground
up by Sankosha.
With the new “Ajax by Sankosha” line, Sankosha will be able to provide drycleaners with an expanded array of
press choices, including body shirt presses, collar cuff presses and hot head
presses. They will be available exclusively from Sankosha and their network of
dealers.
“Ajax by Sankosha” presses will be fully serviced and supported by Sankosha. Owners of other Ajax
models should contact Alliance Laundry Systems with questions regarding parts
or service.
Sankosha offers a wide range of shirt and garment finishing presses and bagging
machines.
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CSR training DVD
BOULDER, CO — A new two-part 74-minute professional training DVD from Steve Boorstein, aka The Clothing Doctor, is designed to both entertain and educate customer service representatives.
“Customer Service & Customer Relations,” written and performed by Steve Boorstein, a third-generation cleaner, includes
customer-interaction scenes; over 100 customer service and clothing care tips;
how to address problems at the counter, and more. A bonus section covers
inspection at the counter.
Boorstein shares what it takes to build sales at the counter while teaching new
and established CSR
’s what would normally take months or even years to convey. He demonstrates how
to greet customers at the counter and on the phone and how to handle a do-over
in a friendly way.
He also explains stain identification (water-based versus oil-based), why
pre-existing conditions cost claims how to build alteration dollars and how to
accept bridal, leather and all types of clothing
The DVD also provides insights to help increase piece counts and volume while
reducing claims and building customer loyalty.
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Utility savings program, demographic reports
DOWNERS GROVE, IL — The Coin Laundry Association has announced that association membership now includes $15 demographic reports
and access to the Utility Savings Plus program.
The Utility Savings Plus program lets members work with an independent utility
consultant that will provide options for competitive utility rates and advice
via an electricity buyers
’ program; utility audit service; natural gas management program and demand side
services.
The program analyzes existing accounts and contracts, looks for billing errors
and obtains best pricing. It also handles all paperwork for managing the
transition to new suppliers, if necessary.
The demographic reports available through the association cost $15 and are
complete with site statistics and a Demographic Analysis Summary.
CLA recommends that laundry owners obtain demographic reports before they buy,
every three years after they purchase the location and before they sell.
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Suede and leather renewal
TULSA, OK — Royaltone’s Suede Nu brings out the original deep, rich color and imparts a soft lush feel
to all suedes and naked leathers by nourishing the skins. It also serves as a
carrying agent for Brit-N dyes.
Suede Nu is excellent for sheepskin, cowhide and pigskin suedes and naked
leathers as well as trims on cloth since the overspray will not discolor the
adjacent cloth fabric.
The suede or naked leather garment is placed on a hanger and sprayed evenly and
liberally using a hand sprayer from a distance of six inches to bring out the
color and to impart a soft feel. To restore the brightness to faded suede or
naked leather garments, add Brit-N dye to the Suede Nu and spray as above.
After spraying, allow suedes and naked leathers to air dry or tumble in a cool
tumbler. Tumbling blocks can be used to brush up the nap of the suede in the
dryer. Finish on a form finisher. The nap can be brushed up with a suede mitt.
Suede Nu may also be applied with a Royaltone Air Spray Gun Kit from a distance
using existing plant air.
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Cordless cart mover
NEENAH, WI — The battery-powered CartMover from Appleton Manufacturing reduces the chance for worker injury when moving heavy carts filled with loads
of laundry or linen. Its cordless design eliminates tripping on power cords and
allows for extended movement with no range limitations.
This compact and ergonomic mover is readily portable and easily maneuvered with
handle-mounted controls for easy operation. Industrial-grade, rechargeable
battery packs can be replaced in seconds.
The unit’s powerful gear motor drive is capable of moving loads up to 20,000 pounds. Demo
units are available on a limited basis.
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