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March 2008 Table of Contents
News & Views

Around the US
MILD management series has three more sessions
MCA to host its annual convention in Red Wing
IDLA, Wilson offer bleaching, stain removal
Haiges’ to feature live equipment at April open house

MAC inducts new officers, directors in Charlottesville

NCA announces webinar schedule for coming year

SDA ready for “Fun Central” showcase

SEFA sets March seminars, plans Savannah trade show

IRTA offers alternative showcase in Los Altos
CCA courses in spotting, trade show

• Grant us some common sense, at least
• If clothes learn to clean themselves

Columns
James Peuster: Holding your drivers accountable
Frank Kollman: The awful truth about lies and liars
Don Desrosiers: Don’t let your shirts look like this
Dan Eisen: Customizing wetcleaning loads
Ray Colucci: Revive your business with more
Harvey Gershenson: Customers who will never leave
Bill Bishop: Advertising in a down economy
Dennis McCrory: An age-old question answered
Frank Lucenta: Oxidation fading: causes and cures
John Graham: Twenty tactics for tough times
Alan Katz: The next tier of customer loyalty

Profile
Barbara Harvey: Going Far in Life

Herman named president at Wascomat
Adco purchases Laidlaw chemical division
Paradigm offers direct sales to end users
White certifies Eco-Hangers for conveyors
LCI affiliates meet in Puerto Vallarta

Green bags
Software enhancements
Full line of detergents and spotters
“Green” POG spotter
Boiler safety guide
Winning game plan
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