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April 2008 Table of Contents
News & Views

Around the US
MILD management series heads into final sessions
OCA sets scholarship deadline for June 30
CLA sets conference for Chicago
Haiges plans two-day Expo at headquarters

MD lawmakers heed cleaners on garments bill

Massachusetts cleaner gets wetcleaning grant
NCA heats up educational offerings at NY School

TCATA ready for Austin conference
Fisher, Allsbrooks headline SDA show

SEFA to host July show in heart of Savannah
NCALC plans for Carolina Clean ’08

Expo will highlight cleaning alternatives
Spotting, care label courses set by CCA


• Staying afloat until the tide comes in
• Don’t get “taken to the legislators”

Columns
James Peuster: It’s time for a little appreciation
Frank Kollman: Redefining rules of discrimination
Don Desrosiers: Factoring in the cost of training
Dan Eisen: Train counter people to be productive
Ray Colucci: A better way to start a new day
Harvey Gershenson: Is your business customer-centric?
Bill Bishop: “I’m too busy to read anymore”
Dennis McCrory: Disciplined, fact-based marketing
Frank Lucenta: When another’s goof is your problem

Profile
John Mahdessian: The Surgeon

U.S. Drycleaning reports ’07 loss
Meyer to cover Midwest for Lieberman
DCCS users meet in Reno
NIE returns profit to policyholders

Versatile pressing machine
Steam injection, heated  forced air pants topper
Wetcleaning detergent
Training DVDs
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