News & Views Chinese hanger makers tagged with stiff tariff Getting to the top and staying there Helping out Cinderella NCA launches YouTube video contest Clean ’09 exhibit sales get underway Texcare opens in Germany May 31 Around the US Midwest WFI inducts Schmitt; awards scholarships OCA plans golf outing at Bent Tree Golf Club MidAtlantic DLI introductory, advanced cleaning courses enrolling CRDN plans 6th annual convention in Hot Springs Northeast NCA trains new group of radical drycleaners NCA slates May, June classes Southwest SDA begins 2008 classes at school in Lubbock South NCALC plans Atlantic Beach events West Expo emphasizes solvent alternatives CCA shines spotlight on care labels Colorado classes on wetcleaning, stain removal

Editorials • Learning to hit the sweet spot • Upon further review, they still lose Columns James Peuster: Meeting the face of drycleaning Frank Kollman: Human resources vs human nature Don Desrosiers: Pressing defects: causes and cures Dan Eisen: Take time for better stain removal Ray Colucci: Did you know you have it made? Harvey Gershenson: Do you have a business dashboard? Bill Bishop: 7 low-cost tips to boost business Dennis McCrory: Finding your business’s sweet spot Frank Lucenta: Conditions from the manufacturer John Graham: 10 ways to outsmart the competition Profile Rich Mason: The Right Tools Newsmakers Cole to head Evans’ national sales Irving Weber announces 15% dividend Anton’s opens second Boston location NARD adds new members at quarterly meeting Wasocmat featured at PWS event Information Central Multi-garment tensioning finisher Pillow rejuvenation Consumer education DVD Pet hair and lint remover Odor eliminator