News & Views EPA sends risk assessment out for peer review IDC convention expores capital ideas for the future Brooks Bros. learns about CO2 NCA making plans for brainstorm in Bahamas Around the US Midwest MCA presents series on spotting in Twin Cities area Kay to host live show on drycleaning equipment MidAtlantic MAC continues plant tours, survival seminars Northeast NCA initiates green ratings for cleaners Anton’s kicks off 14th Coats for Kids drive NCA offers classes at NY School Southwest SDA offers final round of stain removal classes South SEFA announces first winner of Landers scholarship West EPA testing homes, school for perc vapors CCA to plant profitable roots with route seminars RIA selects location and date for ’09 convention

Editorials • Making the best of your mistakes • A fair hearing that may be too late Columns James Peuster: Getting a different perspective Frank Kollman: Just a few things you should know Don Desrosiers: When touch-up is a step back Ray Colucci: When there are too many cleaners Harvey Gershenson: Business is down. Should you sell? Bill Bishop: Should you promote poor service? Dennis McCrory: Are couponers eating your profits? Frank Lucenta: Is that trim plastic or leather? John Graham: A new model for marketing Profile Farshad Sayan: Clever and Green Newsmakers CRDN draws 330 to annual cconvention Zengeler adds 7 to 20-year club TRSA, UTSA join forces Van Patten joins CLA Wascomat adds West Virginia dealer Information Central Preventing employee theft Electronic washer controls Silk and rayon prespotter Holiday lint rollers Website with shirt info Front-load washer and dryer pair Revamped web presence