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January 2009 Table of Contents
News & Views

Around the US
WFI planning February convention in Green Bay
MCA gathers over 2,500 blankets in annual drive  

First of 2009 drycleaning courses at DLI this month

NCA launches full slate of ’09 classes, webinars

Wedding gown specialists plan meeting in San Antonior

SEFA ushers in 2009 with trio of seminars in FL, SC
GA cleaners can submit NOCS forms

DLI heads to Las Vegas for Five-Star Conference
RIA to hold convention in Palm Springs
• Predictions for the new year
• New Orleans shows by example

Columns
James Peuster: Route drivers by the numbers
Frank Kollman: When a competitor breaks the law
Don Desrosiers: Pressing BDUs on a Unipress NT
Ray Colucci: Don’t forget for whom you work
Dan Eisen: Handling wools with wetcleaning
Harvey Gershenson: Do you have the right employees?
Bill Bishop: Trying counts for nothing
Dennis McCrory: Winning customers in 2.6 seconds
Frank Lucenta: Trim problems on suede and leather

Profile
Sandra Haralson: A Never-Quit Spirit

Tailwind names Mayes Manager of the Year
Ten new affiliates for wedding gown specialists group
Leonard wins industry award in home county
New board members for “greener” CLA
Wascomat treats top dealers in NY
FRSTeam adds four operators to US network

Reclaiming dryer
Button-tag RFID tags for drycleaning
New support center
Energy-efficient front-load washers
Reusable cleaning bags
Laundry flush system
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