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March 2009 Table of Contents
News & Views

Around the US
Cleaners’ condition is MCA’s topic
Newly merged association plans spotting seminar
Dexter dealer plans service school in Iowa

One-week stain removal course next on DLI slate

Grant helps in wetcleaning conversion
NCA updates educational schedule

NC police seek cleaner who left with customers’ clothes
SEFA enlists Zellers for seminar in SC

Bay Area wetcleaners form user group
CCA plans two March seminars
 
• What do you wear to a recession?
• A message worth repeating… again

Columns
James Peuster: Little things make big differences
Frank Kollman: Lincoln, Darwin, EFCA and Obama
Don Desrosiers: Is your shirt unit shot, or just tired?
Ray Colucci: Protect yourself from pocket perils
Dan Eisen: Updated facts on caring for silks
Eisen offers aid to struggling cleaners
Harvey Gershenson: Taking the anxiety out of change
Bill Bishop: Making repetition work for you
Dennis McCrory: Turning loyalty into profitability
Frank Lucenta: More naturally occurring defects

Profile
Ray Kroner: Still Hanging Around

FRSTeam listed on Franchise 500
Anton appointed for New England Sanitone chapter
Wiljanen named VP at CRDN
Cleaner’s efforts earn mayoral proclamation
CLAE elects CLA’s Wallace as president
Hercules earns sales award from Firbimatic

New website for pillow supply firm
Personal space cooler
POG stain removal
Financing
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