News & Views Few takers for small business loans Cleaner tries to bring home the groceries for a local food bank Solvair slashes system’s purchase price The economics of drycleaning explained to VOA AOE customers can earn $100 award IDC ready for 50th convention Obituary: Robert McIntyre, Firbimatic service manager Profile Duane Schumann: Vintage Virtuoso Around the US Northeast NCA foresees strong Texcare turnout MidAtlantic It’s back to school time for drycleaners at DLI, too CPDA hosts Carl Gardner golf tourney Midwest EPA orders cleaner to shut down transfer unit WFI heads to Wisconsin Dells for fall conference this Sept. South Drycleaning, finishing courses on SEFA’s slate New office assistant for NCALC Southwest Two courses on stain removal coming to Texas West Business, government groups unite behind Cal. legislation SoCal group dinner topic is branding

Editorials • Give customers something to remember • Where to turn when you know it all Columns James Peuster: So who was Murphy’s drycleaner? Frank Kollman: Learning to be a better manager Don Desrosiers: More shirt finishing innovations Ray Colucci: Those were the good old days Dan Eisen: Rayon and acetate blended fabrics Harvey Gershenson: Make changes to get more sales Bill Bishop: The power of instant gratification Dennis McCrory: Staying on course in rough waters Frank Lucenta: Washing to remove soils and stains Newsmakers Gown specalists partner with WeddingWire.com Evans passes ISO certification CRDN named to fastest-growing list ABC partners with European association Information Central Three new products in laundry line Laundry stain removal kits Better boiler efficiency Free web sites for members Promotional calendars Spin disc filter cleaning