National Clothesline
National Clothesline November 2009 Table of Contents
News & Views
• Sell your value, not just your service
• Remember the “giving” in Thanksgiving
Profile
George Thanos: In the Hall of Fame
Around the US
Anton’s Cleaners kicks off 15th year of Coats for Kids
Wetcleaning, marketing on NCA schedule
Indiana DEQ honors Nu Yale for environmental excellence
MCA kicks off its annual blanket drive
Zengeler joins Montessori school board
Prestige Cleaners earns Pinnacle Award
DC Station first Platinum cleaner in OK
CCA-backed bill passes, gets signed by governor
SoCal group offers $250 for best idea
Refund checks for NWDCA comp group
Columns
James Peuster: Another year for giving thanks
Frank Kollman: Why scientific management fails
Don Desrosiers: When touch-up makes it worse
Ray Colucci: A silent thief lurks in the basement
Dan Eisen: Handling oxidized tannin stains
Harvey Gershenson: A “plan” that didn’t work out
Bill Bishop: “Thank you” gets them back
Dennis McCrory: Marketing in these austere times
Frank Lucenta: Drying wetcleaned suedes and leathers
John Graham: Don’t wait for the good times to roll

Martinizing acquires Dry Cleaning Station
Route Pro adds staff, management groups
Gulf States hosts open house
FRSTeam operators expanding
Chad Dare joins Pariser
CLA launches new web site
Hamilton hires Stratton for West Coast

Martinizing acquires Dry Cleaning Station
Route Pro adds staff, management groups
Gulf States hosts open house
FRSTeam operators expanding
Chad Dare joins Pariser
CLA launches new web site
Hamilton hires Stratton for West Coast
NavBar
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National Clothesline
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