News & Views NCA’s Texcare: Getting ahead and a heads up California cleaners reminded of perc deadline ARC loan program picks up pace Gown specialists add five new members Editorials • Sell your value, not just your service • Remember the “giving” in Thanksgiving Profile George Thanos: In the Hall of Fame Around the US Northeast Anton’s Cleaners kicks off 15th year of Coats for Kids Wetcleaning, marketing on NCA schedule Midwest Indiana DEQ honors Nu Yale for environmental excellence MCA kicks off its annual blanket drive Zengeler joins Montessori school board South Prestige Cleaners earns Pinnacle Award Southwest DC Station first Platinum cleaner in OK West CCA-backed bill passes, gets signed by governor SoCal group offers $250 for best idea Refund checks for NWDCA comp group

Columns James Peuster: Another year for giving thanks Frank Kollman: Why scientific management fails Don Desrosiers: When touch-up makes it worse Ray Colucci: A silent thief lurks in the basement Dan Eisen: Handling oxidized tannin stains Harvey Gershenson: A “plan” that didn’t work out Bill Bishop: “Thank you” gets them back Dennis McCrory: Marketing in these austere times Frank Lucenta: Drying wetcleaned suedes and leathers John Graham: Don’t wait for the good times to roll Newsmakers Martinizing acquires Dry Cleaning Station Route Pro adds staff, management groups Gulf States hosts open house FRSTeam operators expanding Chad Dare joins Pariser CLA launches new web site Hamilton hires Stratton for West Coast Information Central Martinizing acquires Dry Cleaning Station Route Pro adds staff, management groups Gulf States hosts open house FRSTeam operators expanding Chad Dare joins Pariser CLA launches new web site Hamilton hires Stratton for West Coast