Sixty volunteer leaders and staff gathered in Baltimore, MD, for the annual meeting of Drycleaning & Laundry Institute and its state partner associations.

The November 13-14 meetings covered a range of industry and DLI/Partner association management topics and information related to contractual obligations, activities, and responsibilities.

“From the feedback we have had, the meeting was productive and has provided the foundation for us to move forward,” DLI CEO Bill Fisher said as he thanked all the participants for their input in the exchange of ideas.

During the meetings, an examination of improved benefits and delivery of services brought agreement that new technology could be utilized to further increase DLI/Partner affiliated companies’ return on investment.

A review and sharing of “best practices for membership” reflected the range of personalized services and one-on-one attention available from DLI and the affiliated associations.