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National Clothesline
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Dealing with an OSHA inspection
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The Occupational Safety and Health Act will be 40 years old next year.
The Department of Labor intends to “celebrate” by increasing inspections, increasing fines, and taking a harder line during
settlement discussions over OSHA citations.
Not long ago, I shared the stage with a former official of OSHA, and I asked him
whether OSHA was more concerned with employee safety or compliance with its
regulations.
He candidly admitted that compliance was the major focus of OSHA personnel,
without regard to whether a practice was safe or not. Instead of working with
employers to make workplaces safer, OSHA works to punish employers who have not
complied with its regulations.
Given that, you would think that OSHA regulations would be simple and easy to
follow. Unfortunately, even seasoned compliance officers have to consult
regulations (and their interpretations) to decide if a condition it found on a
job site was in compliance with a particular regulation. It takes OSHA months
to issue citations following an inspection, in large part because it has to
analyze the regulations to make them fit into a particular set of facts.
Of course, an employer is expected to know in an eye blink whether a condition
violates those regulations.
OSHA gets six months to decide whether to issue citations; employers must comply
with regulations without the benefit of six months to analyze all the factors.
Employers should not need legal advice on safety matters; safety should be
practiced based on operational expertise, not legal research.
I have practiced OSHA law for over 30 years, and I have never understood why
Congress adopted the current scheme of fines.
When it is clear that OSHA is out to penalize employers, rather than advise them
on safer ways to conduct business, employers will concentrate more on avoiding
fines through compliance, and less on adopting novel, and more effective,
safety practices. It’s only human nature (or in some cases, self preservation).
Over the years, I have encouraged employers to do everything in their power to
provide a safe and healthy workplace, and at the same time, fight OSHA’s attempts to inspect them and assess fines for violations that amount to
technical failure to have a red sign instead of a yellow sign, for example.
Once citations are issued, employers should think twice before accepting a “good deal” to reduce a fine. If there is a later citation, penalties will certainly be
larger.
Moreover, a company that makes OSHA’s life easier will also be a target for future inspections.
When OSHA calls
If you are faced with an OSHA inspection, remember first that the inspector is
just like a police officer looking to get evidence of a crime. If you do not
want him to come into your plant, you can require him to obtain a warrant.
Contrary to the popular notion, inspectors do not "go easy" on employers who are
cooperative and come down hard on those who don't. In fact, experience
indicates that the opposite is true.
The more difficult an employer makes it, the quicker the inspector leaves and
goes to the next, more cooperative employer. Besides, the law requires a
compliance officer to cite any violation he sees, and it is technically against
the law to give an employer "a break."
All personnel, especially supervisors, should be told that if any government
official presents himself at the shop or plant, the company safety officer or
upper management should be contacted.
Even more important, they should be told that no one — I repeat, no one — is permitted to come into the shop or inspect the plant unless the boss says
so.
Most compliance officers will be willing to wait or come back later when the
manager or safety person is available. If not, let them leave to obtain a
warrant.
Virtually all compliance officers will accept this condition rather than run out
for a warrant, which means more work.
Do not be intimidated by the inspector. Make him be patient. He is an intruder,
and he should only be admitted on your terms. He is not your friend; even if he
is, his job is to find safety and health violations, cost you money, and
testify against you should you contest the citations.
Any conversations with the inspector should take place in private. Ask to see
his credentials. If he does not have them, throw him out. If he does, write
down his name, address, telephone number, supervisor's name, and supervisor's
telephone number.
Then, find out why he is there. If he does not tell you specifically — in other words, does not say more than he is there to "inspect" — throw him out.
Get straight answers
If the inspector says he is there based on a complaint, ask him for a copy. If
he does not have it with him, tell him to call his office to get all the
information on it. Find out who filed it, what the specifics of the complaint
are, and what standard the complaint would violate, if valid.
If you cannot get straight answers, make the compliance officer get a warrant.
At the risk of sounding like a salesman, if you are not getting straight
answers, involve your attorney, preferably someone who knows a little about
safety and health law.
If you do get straight answers, you should let the compliance officer inspect.
But only let him inspect the area involved in the complaint. Do not let him
inspect the entire plant; he would not be permitted to do so even with a
warrant.
If you are concerned that you are not in compliance, make him get a warrant and
give yourself time to correct the situation. You might avoid a citation.
Set boundaries
If the inspection actually does take place, the company safety officer should
limit the inspection as much as possible. You select the routes; do not let him
wander.
The company representative should carry a note pad and a camera, taking
photographs when the compliance officer does, and writing down what the
compliance officer says.
Don’t incriminate yourself
One warning, however. Do not write anything down that could be incriminating;
OSHA may be entitled at a later date to see your notes.
If the inspector asks to talk to employees, insist on being present. If he wants
private interviews, you can require a warrant. You do not, however, have to
disrupt your work for these interviews.
It is also a good idea to let employees know ahead of time that they do not have
to talk to OSHA.
During an inspection, it is important not to volunteer any information that
could be used against the company. Never admit a violation; at most, say you
will review it. Do not help OSHA prove its case against you.
In sum, you can control an OSHA inspection more than you realize. If you do not,
you may very well find yourself defending your safety practices before an
administrative law judge or hearing officer. Do not help OSHA celebrate its
40th anniversary with fines from your company.
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