National Clothesline
National Clothesline November 2009 Table of Contents
News & Views

Around the US
Certification, stain removal highlight NCA class schedule
PDCA announces officers, plans for Expo
WFI heads to Appleton for annual convention
MCA hosts convention in Red Wing
SEFA plans shirt seminar, July trade show in Tampa
TCATA hosts conference in Charleston
New owners take helm at Royaltone
SDA planning April exhibit in Arlington
Wedding Gown Specialists set Las Vegas convention
Surendra and Carolyn Kumar: Genuinely green
• Listen, learn and make better decisions
• Caution: Lawmakers in session

Columns
James Peuster: On being seen and not just heard
Frank Kollman: A level playing field for employers
Don Desrosiers: Small things can cause big problems
Dan Eisen: Difficult stains and special treatment
Harvey Gershenson: The importance of proper training
Bill Bishop: Comparing direct mail to e-mail
Frank Lucenta: Prespotting suede and leather

Aubin wins Route Pro award
TCATA’s Cotter elected to two posts
Martinizing ranks among top franchises
Powell to manage Evans’ account in Atlanta
Third generation start at Pariser
New CLA board members begin terms
Bibbentuckers, Speedy join FRSTeam network

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