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National Clothesline
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Business in the palm of the hand
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Today, we live in a world of digital solutions. The computer world has opened
endless possibilities in almost every area of life.
Using netbooks as notebooks and tablet LCDs as blackboards, our classrooms are
now furnished with countless new tools and methods of learning.
Smartphones have revolutionized the way we communicate with each other.
And marketing is no exception. In fact, marketing by means of age-old tried and
true physical media is being used less and less.
Paper-based marketing such as flyers, brochures and direct mail are increasingly
considered to be not as cost-effective as Internet advertisements. It’s no surprise that many print magazines and newspapers have closed down
completely.
From the perspective of the reader or recipient, standard print media holds
limited information and is sometimes difficult to handle. And advertisers who
have tried both claim that standard methods are costly and do not offer as good
an ROI as some of the newer digital methods.
In addition and to its favor, digital advertising solutions offer an enormous
capacity to hold information and are more likely to convert interested
prospects into clients.
Mobile marketing and the QR code
Mobile marketing involves contacting and communicating with customers and
prospects by way of their mobile phones. QR Codes — short for “Quick Response” — is somewhat new and very powerful innovation in mobile marketing.
This is essentially a two-dimensional barcode that looks like some black blocks
printed over a white background. Compared to the commonly used barcodes (they
are essentially one-dimensional) that you will usually find in stores, QR codes
are able to store more data.
It requires a scanner (freely downloaded apps) to read data. In order to truly
appreciate the real power and capability of a QR code you’ll need access to a Smartphone.
What is really cool about a Smartphone is that wherever you are, you can access
the Internet; The Internet, of course, is currently the hub of all marketing
activities. Because a smart phone offers all services in one package; one can
use the Internet, call someone and buy something all from one single platform.
The accessibility that it provides is the reason for its success in mobile
marketing.
People who use mobile phones to research products and look for services are more
likely to take action than others. Research conducted by Google reveals that 90
percent of mobile phone users who are looking for a product or service actually
call or visit the company.
QR codes can be used in a variety of ways to promote your service.
You can put these codes in your shop’s front window so that people passing by can scan it and directly get to your
website or get your contact information. You can also embed these in your
business cards. On scanning these codes, your contact information will directly
be stored in the person’s Smartphone.
Retail stores use these codes on or beside their products so that customers may
get detailed information of the product on the web.
Since advertisements are scattered everywhere on the Internet to attract
prospective customers, the question arises as to how any business uses QR codes
to reach these prospects via the Internet.
Here’s a simple method that illustrates only a single function of the QR code.
Let’s say, you have embedded QR codes on your brochure, business card or direct-mail
piece. When a user scans a code with their Smartphone, it will channel that
person directly to your site — preferably a mobile landing page and not a web page).
The landing page is the most important step in the QR process because that’s where the owner of the business creatively handles the response.
For example, the landing page could be used to collect information such as name,
e-mail address and cell number. Of course, this would be done as a
permission-based “opt-in” by the prospect.
If this were the sole purpose of the QR, it would offer the business owner a
gold mine since one could build a list of prospective clients quickly and then
follow up by auto-responder with special offers and interesting information.
Many business owners have never collected names and have no list to contact. In
fact, they have never quantified their customers to any extent at all.
QR codes can carry a lot of information, including videos, voice mail messages
and images such as maps and photos. As such, they offer many other ways to
respond to a landing page visitor. Here are a few more.
1. You could provide mobile users with contact and location features such as a
map to your location and a click-to-call phone number.
2. Using social networking sites such as Twitter and Facebook to increase mobile
following.
3. Offering incentives, such as coupons and other mobile offers. Studies have
shown that mobile coupons are redeemed at a much higher rate than print
coupons.
4. SMS (Short Message System) allows you to target just the right people at just
the proper time for a very special “brief window of opportunity” offer.
The advances in mobile marketing are coming fast. Putting your business in the
palm of your customer’s hand is no longer a wish, it’s a reality and it’s constantly being improved… almost daily.
The drawback to QR is the fact that, currently, only about 27 percent of the
mobile phones in the U.S. are Smartphones and only people with smartphones can
scan the codes. It is projected that within two years all phones will be
smartphones.
In the meantime, Jagtag (www.jagtag.com) has come out with its own version of
the QR code that can be read on any phone-equipped camera and almost all phones
fall into this category.
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