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National Clothesline November 2009 Table of Contents
News
• Perc makers committed to drycleaning
• DLI committed to choices for cleaners
Around the U.S.
NEFA has help on TURA compliance
Certification, drycleaning classes at NCA
MILD and WFI schedule upcoming conventions
MCA installs 2012 officers and board directors
Two drycleaning courses offered by DLI in July
Exhibits, full slate of seminars  in Long Beach
• When intelligent people disagree
• Meeting customer expectations
Thomas Joseph: A restless passion
Columns
Don Desrosiers: An up close look at a distant place
Dan Eisen: Lubrication and mechanical action
Harvey Gershenson: Are you the lead dog?
Frank Kollman: Basics of unemployment insurance
James Peuster: How to estimate job performance
Deborah Rechnitz: Fear of failure can defeat success
Neil Schroeder: Getting your social media in gear
Sign-making kit
New line of washer-extractors
Enhanced dryer controls
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