News CCA show has something for everyone From the other side of the care label Display space available for Clean ’13 Around the U.S. Northeast Albany razes abandoned drycleaning plant site NCA offering variety of classes in August Midwest French Lick Resort to host MWDLA WFI planning September conference Sanitone seminar slated for September MidAtlantic Desrosiers, Peuster highlight MAC’s conference speakers PDCA Expo to offer full speaker slate South Hill begins term as NCALC president West CLA gathers top 100 laundry owners for October conference RMFA plans four seminars in August

Editorials • It’s never a slow time • Making use of all the tools Letter to the Editor Hanger tariffs needed for fair trade Obituary Tom Gosselin, association leader Profile Katie Brown: The art of cleaning Columns Don Desrosiers: How failure can breed success Dan Eisen: Evaluating your cleaning quality Harvey Gershenson: Handling sales adjustments, claims Frank Kollman: Make the most of summer doldrums James Peuster: Lessons learned from trade shows Newsmakers Weiss joins Tweeds ABC adds web features for consumers Weber expands services to coin laundries