News Changes coming for care label rule 85 years, 355 classes and still going strong DLI, NCA select venue, speakers for winter conference  Clean Show sets New Orleans hotel block Profile Paul White: Everything matters Around the U.S. Northeast NY cleaner helps charity with designer gowns NCA seminars on marketing, stain approval Midwest Illinois governor signs drycleaning law Haiges to host open house in Huntley, IL MidAtlantic Maryland cleaner pleads guilty, fined for waste disposal MAC plans final meeting for 2012 West Four Seasons in fundraiser for Ribbons of Life RMFA hosts four seminars in Layton, UT

Editorials • Preventing the gratuitous insult • An opportunity for better care labels Columns Deborah Rechnitz: Keeping everybody in the loop Don Desrosiers: Who wants to be a loyal customer? Dan Eisen: Effective use of sodium hypochlorite Harvey Gershenson: How much time is left on your lease? Frank Kollman: A few things you may not know James Peuster: Getting everybody on board Neil Schroeder: How findable is your business? Newsmakers Rotary honors Ray Rangwala Union revamps web site IWA brands insurance program Sankosha donates equipment to DLI school Obituaries Steven Katz Eugene Blumenthal Bill Sklof