News Care label comments must be submitted by Nov. 16 Looking, listening and learning in Atlantic City The search for solvent solutions Rooms filling fast for NCA/DLI Cancun conference Clean Show ranks among fastest growing trade shows DLI sets course schedule for 2013 New app will help find SOA cleaners Around the U.S. Northeast NEFA Fall Fest coming to Sturbridge this month Anton’s begins 18th coat drive Midwest GreenEarth hosts Kansas City conference South Job-seekers getting a boost from Alabama drycleaner Blake lead to social media workshops in Tennessee Southwest FabriClean offers seminars in Houston, Baton Rouge West DLI On the Road drycleaning class to visit Oakland

Editorials • Making a better tomorrow starts today • Double trouble on care symbols? Profile The Nichols Family: Crafting a legacy Columns Don Desrosiers: Paying the price for procrastination Dan Eisen: Explaining storage issues to customers Harvey Gershenson: Business reporting and planning Frank Kollman: NLRB is rewriting your handbook James Peuster: EDDM: What cleaners are saying Neil Schroeder: Adding purpose to your marketing Newsmakers 100 is the new 90 Sanitone licensees meet in in Cincinnati Information Central Automatic bagger Iron with mini-boiler Pre-charged glycol-based solvent Holiday lint rollers FAQ on Ugg boot cleaning