News Wetcleaning label proposal draws comments, advice DLI cleaners saved 25 million hangers from landfills Cleaners pitch in on post-Sandy relief and recovery A trio shares Tailwind’s top award for managers Around the U.S. Northeast NCA sets 2013 education plans Midatlantic First of DLI drycleaning classes for ’13 start next month Southwest SDA board Hempstead as executive director West Seven complete DLI on the road course in California California cleaners organize relief effort for Sandy victims Obituaries Jim Patrie: former president of DLI Bill Steiner: Founder of Steiner-Atlantic

Editorials • Not an ending world, just a different one • Keeping everybody in the loop Profile Marcello Rodio: Racing Forward Columns Don Desrosiers: Think about what you’re selling Dan Eisen: Understanding and using alkali Harvey Gershenson: Things to think about for 2013 Frank Kollman: More government in store in 2013 Neil Schroeder: The new day of word-of-mouth Deborah Rechnitz: Building customer communications Newsmakers Delis and drycleaning for Couture Cleaners Group Mass. cleaner hosts wetcleaning demos Professional women’s group honors Pennsylvania cleaner