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National Clothesline November 2009 Table of Contents
News
Around the U.S.
NEFA, Peuster team up for April webinar
Spotting, finishing on NCA schedule
MAC/MfM group to meet in Williamsburg
Wetcleaning course next up at DLI school
SEFA seminars on social media, customer service
NCALC sets holiday convention
Online marketing seminar set by Ohio association
Zengelers assists GSP for 11th year
Houston open house for Gulf States
Bob LaFave: No place like home
• Be ready to answer customers’ questions
• Help spread the good word
Columns
Deborah Rechnitz: Behind the 8 ball or in front of it?
James Peuster: Get acclimated to the 21st century
Don Desrosiers: How touch-up can make it worse
Dan Eisen:Dealing with surface texture issues
Harvey Gershenson: Build a route sales presentation
Frank Kollman:So you don’t want to hire ex-cons?
Neil Schroeder: More sales from current customerss
First graduates of DLI’s 2013 classes
CRDN adds two to corporate staff
TCATA appoints three to chair committees
Fulton’s Wadkinson named to subcommittee
Machine processes under partial vacuum
Partnership aids business buyers, sellers
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