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Japanese delegation visits Zengeler Cleaners
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A delegation of top drycleaners from Japan recently visited Zengeler Cleaners’ company headquarters in Northbrook, IL, to identify best practices in the cleaning industry.
“Zengeler Cleaners is very excited to share the processes used in our operations,” said Tom Zengeler, president of the family-owned cleaner. “We had the opportunity to show our guests many of the recent innovations in equipment, technology and operating philosophy.  In turn, our team was also able to gather ideas, suggestions and recommendations from a distinguished group of successful operators committed to improvements in our industry.”
The Japanese delegation had three primary goals in its visit. First, they were interested in observing the company’s state-of-the-art business processes at its Long Grove store, including a system that allows customers to self-serve 24-hours a day, 365 days a year. Second, they wanted to see the company’s environmentally-friendly cleaning processes. Finally, they wanted to experience firsthand how the 156-year old company provides quality and service to its customers.
Ehrenreich focusing on broker network
Now retired as executive director of the MidAtlantic Association of Cleaners (MAC), Richard Ehrenreich is focusing on his Cleaner Broker Network which handles cleaner appraisals, brokerage and coaching/consulting for clients. 
“Since I run a ‘boutique brokerage and consulting practice,’ I am only taking on a limited number of new clients,” Ehrenreich said. “This quality rather than quantity workload allows me to focus on a couple of projects at a time to maintain my near 100 percent success rate with my clients.”
His credentials and experience include Certified Environmental Drycleaner and trainer through the Drycleaning and Laundry Institute; certified business intermediary and fellow of the International Business Brokers Association; a drycleaning industry developer, franchiser, operator and consultant; vice president of membership for DLI; past president of the Metropolitan (Washington, DC) Cleaners Association; a founding member of MAC in addition to serving six years as the association’s executive director; and past president of the Cleaners & Launderers Association Executives.
He can be reached at Ehrenreich & Associates, (301) 924-9246.
DLI is now managing MAC with Peter Blake serving as executive director. MAC’s telephone number is (800) 235-8360.
Lapels’ Eisner join board of franchise association
Michael Eisner of Lapels Dry Cleaning has been named to the board of directors of the New England Franchise Association (NEFA).
The association is the trade organization for franchisors and franchisees in the region and has more than 150 members. The mission of NEFA is to bring franchise executives, franchisees and vendors together to share ideas for success.
“Having been a member of NEFA for several years, I’m thrilled and honored to be appointed to its board of directors,” said Eisner, who serves as Lapels Dry Cleaning’s franchise director.
“We have some impressive individuals on the new board who have experience as franchisors, franchisees and consultants in the industry. I’m looking forward to working with the board and NEFA members to develop programs and events that engage and benefit our association.”
Eisner joins a board comprised of both franchisors and those who serve the franchise community. 
“Michael’s a great addition to our board of directors and a great example of the high caliber of members we have in NEFA,” said NEFA President Murray Vetstein.
“With his help, Lapels Dry Cleaning has grown significantly, adding six new Lapels Dry Cleaning franchises in 2013 alone.”
With corporate headquarters based in Hanover, MA, Lapels has stores in Arizona, California, Colorado, Connecticut, Louisiana, Massachusetts, Missouri, New Jersey, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina and Texas.
For more information on Lapels, visit www.mylapels.com. For information on NEFA, visit www.NEFranchise.org.
New location for Liberty Computer
Liberty Computer Systems has relocated its office. The new address is 280 Premier Dr., Suite 107, Holly Springs, NC, 27540.
Contact information remains unchanged: phone (800) 233-9804; fax (773)249-8989; and email doug@libertycomputers.com. The web site is www.libertycomputers.com.

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