Hanger
National Clothesline
National Clothesline
A superhero’s work may never be done, but a drycleaner is expected to finish on time and
without any mistakes, especially if that cleaner agrees to process all of the garments for a
blockbuster comic book movie.
The small, family-owned Trotter’s Dry Cleaners of Cleveland has taken on such big
responsibilities twice now, first when
The Avengers filmed about a month’s worth of climactic
action scenes locally in August of 2011, and more recently when
Captain America: The Winter
Soldier
 shot at various locations around the city.
Luckily for owner Victoria Trotter, she was unaware of the massive scope of such a project
when she first agreed to taket on work for the $220-million budgeted Avengers movie which
ultimately became the third highest grossing film ever.
“I had no idea the kind of work and the type of schedule that we’d have to meet,” she said.
“If I had, I probably would have said no. I really didn’t have a clue of what this entailed.”
In all, she believes that her plant handled around 8,000 garments over the span of a month
for
The Avengers. It was enough to make even super-powered icons like Iron Man, Thor and
Captain America tired.
“We picked up at like 8 or 9
o’clock at night. They had to
have it all back at 5
o’clock in the morning,” she
recalled. “We were in here
pretty much around the clock.
We brought in extra people
because we couldn’t handle it
with our crew.”
There were many all-
nighters which only added to
the pressure since Marvel
expected everything back in
stellar condition.
“We wanted the work. We
were going to do whatever we
needed to do and it was good
for us. With a business, you
don’t even know what you
have until you are challenged.
It really let us know where we
were strong at and where we were weak,” Trotter noted. “We found a way to make it happen,
to stay on point and keep the quality up, and we did still service our regular customers because
they don’t want to hear that we’re closing down so we can do this movie.”
Essentially, Trotter is just trying to perpetuate the vision that her mother had planned when
she started the business in 1969. A tailor by trade, Clair Trotter had worked at a cleaners
previously in Mississippi before she moved her family to Cleveland.
With only an eighth grade education and seven kids at home, she thought she might need
welfare to keep her family fed. As it turned out, she just needed to offer a much-needed
service.
“When she came up here, she found out how much money there was to be made in the
drycleaning industry. During her first week, she pressed like 1,700 pieces,” Trotter said.
She had a firsthand seat to watch her mother in action back then; most days, young Victoria
could be found on the front counter. As the story goes, the ringing of the cash register made
her both happy and sad.
Despite growing up around the business, Trotter had other plans. After high school, she
attended Kent State University. Not long after that, those plans changed again.
“During my first year of law school, my mother got really ill and she couldn’t work. There was
really nobody to take the helm,” Trotter said. “So, I decided to drop down to part-time status
and come back to the business on a part-time basis.”
Trotter earned her law degree in 1994, but by that time, she had seen enough of the
business to know that her mother had created something special.
“I realized my mother had a great foundation. She had a really good, strong brand because
she had been in the community so long and had done many great things. People just loved
her.”
Trying to follow her mother’s example, Victoria has often used the business to give back to
the community.
The company supports a program that sponsors local kids to learn history by traveling to
museums in other cities such as Detroit and Washington, DC. They also contribute to an
Entrepreneur’s Club that teaches kids how to start their own business with little or no money.
In 2008 and 2012, Trotter donated the use of a part of her building to the Obama campaign
which used it as a staging location. The Obamas returned the favor by inviting Trotter out to a
speaking engagement at Jacob’s Field where she met the First Lady. Trotter’s mother couldn’t
have been prouder.
“What my mother taught us was there’s no way we can do business in a community and just
make money,” Trotter explained. “It is our obligation to give something back.”
That attitude has helped cultivate a lot of good friendships over the years, including one with
costumer Harold Crawford who moved to Cleveland from L.A. He still kept his contacts from
Hollywood which eventually helped Trotter gain access to the movie work when it came to
town.
Trotter’s first job was in 2011 for a smaller production called Fun Size starring Johnny
Knoxville, Victoria Justice and Chelsea Handler. However, that was nothing compared to the
scope of work needed for
The Avengers later that year. The business handled everything but
the colorful costumes of the main heroes.
“The ones that the superheroes actually wear... they have all of this technical stuff that they
hook up to it, so they don’t let us clean, like, Captain America,” Trotter said. “We did a Steve
McQueen jacket. We did thousand-dollar suits, beautiful clothing, evening gowns, underwear,
you name it. We did the whole gamut.”
The success of that job has lead to even more work, including some smaller projects such as
Miss Meadows starring Katie Holmes and Jenny’s Wedding with Katherine Heigl, both set to hit
theaters next year. The company has also serviced outfits for the Fox television show
So You
Think You Can Dance.

Recently, Marvel returned to town and Trotter’s was asked to handle all of the costumes for
the
Captain America sequel during their six-week visit.
“That was just as challenging. We didn’t do as many garments, but the logistics were just
crazy,” Trotter recalled. “We were delivering to three trailers plus downtown. Sometimes we
had three deliveries and three pickups in a day.”
At one point, Victoria worked for 26 hours straight. Once again, though, she was happy that
her business was tested and not found wanting.
“We were challenged and we rose to the occasion,” she said. “At times, it was doubtful. Can
we really do this? But we just kept our head down and kept working until it was all over.”
All the work has rekindled her love for clothes. Prior to pursuing a law degree, she originally
was interested in studying fashion design.
With such a background, it seems like a no-brainer that Trotter wouldn’t hesitate to see such
amazing garments on the big screen. However, that hasn’t been the case.
“I keep saying I’m going to sit down and watch these movies, but something else comes up
and we’re off to the next adventure,” she laughed.
On a rare occasion when she does manage to finally see a movie, she now looks at them
differently.
“I look at all of the costumes… what the actors are wearing and how many people are in the
scene. That becomes the focal point for me now.”

NavBar
The drycleaner behind the scenes
group3.jpg