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National Clothesline November 2009 Table of Contents
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News
Around the U.S.
Educational opportunities abound on NCA calendar
Full slate of educational planned for PDCA Expo
Wetcleaning class next up at DLI school
Union presents Five Diamond awards at SEFA show
MWDLA plans August golf outing, convention
MILD plans CSR, spotting  workshops
MW Cleaners kicks off Undies for Everyone
Exhibitors, speakers ready to for CCA Long Beach show
Mike Nesbit: What’s important
• Failing again to learn from history
• Single-method care labels are inadequate
Columns
Bruce Grossman: The dreaded water pump failure
James Peuster: If it’s not measured, it’s not managed
Frank Kollman: Hobby Lobby and religious conflict
Don Desrosiers: How shirts became a loss leader
Dan Eisen: Using dryside spotting agents
Harvey Gershenson: New employee hiring procedures
John Graham: Making charitable donations
Tuchman group meets in Buffalo
Zengeler employees in double retirement
Engh joins Methods for Management
Exeros expanding in North America
Third generation begins at Fabritec