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National Clothesline November 2009 Table of Contents
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News
Around the U.S. 
NEFA plans return to Plymouth for Fall Fest ’18
M&B honored for stellar employee safety record
NCALC plans fall convention
DLI presents introductory and advanced drycleaning
PDCA heads to Baltimore for its Nov. Expo
MILD to hear from Nealis, solvent users at convention
Zips eyes 10 store openings in Cincinnati
Long Beach will host three days of all things drycleaning
Al Lage: Columbia Drycleaning Machines
J.T. & Katie Hampton: The last frontier
• Minimizing customer service problems
• Surviving the summer heat
Columns
Deborah Rechnitz: Industry best practices must change
James Peuster: Cautions on paperless manifests
Don Desrosiers: The cost of miscalculating PPLH
Bruce Grossman: The dreaded water pump failure
Frank Kollman: The problem with arbitration
Dan Eisen: Dealing with dye bleeding issues
USDA certification for biobased cleaning solvent
Steam cabinet
Cloud-based management
Continuing training at Wedding Gown Preservation
ZIPS to use Quicksort on new plants
Tailwind’s Canadian Manager of the Year
Cantrell receives TCATA scholarship