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National Clothesline November 2009 Table of Contents
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News
Around the U.S.
Customer service, routes on SEFA slate
Eisen to lead wetcleaning course in Vero Beach
NCALC wraps convention, set to meet this month
Zengeler Cleaners collects more than 2,000 coats for vets
Tuchman Group meets at Flair Cleaners in Los Angeles
Picking up delivery route strategies in Napa, CA
Dan Miller: Drycleaning 2.0
• Looking back to look ahead
• Crafting a message that matters
Columns
Deborah Rechnitz: Progress past, present and future
Larry Siegel: Plan a year’s worth of promotions
Don Desrosiers: How thousands of shirts are made
Bruce Grossman: Understanding the water column
Dan Eisen: Household products for spotting