National Clothesline
National Clothesline
October 2015
National Clothesline
A change of plans. The LaCarte family
had plans to work together raising beef
cattle but ended up in drycleaning with
25 locations in Pittsburgh and Ohio.
Showtime in Secaucus. NCA is ready to
roll with its Texcare trade show at the
Meadowlands Convention Center in
Secaucus, NJ, Oct. 16 to 18.
Number 30. Tide Dry Cleaning opened its
first location in Utah and its 30th overall
in late August.
Growth by acquisition. One way to
expand is to buy another drycleaning
business, but what happens in the
planning and incorporation of the
acquired business into your organization?
Deborah Rechnitz discusses.
Right to know. Employers rightly try to
keep confidential allegations of
harassment, but the NLRB recently ruled
that requiring employees to keep an
investigation of any kind in the workplace
confidential violates their rights.
First, do it right. Many times we are our
own worst enemy, Don Desrosiers says,
causing problems and then spending a
disproportionate amount of time undoing
careless mistakes.
Perception is everything. No matter how
good your intentions are or how great
your company is, if you’re not perceived
as a great company with good intentions,
it doesn’t matter, says Neil Schroeder.
The complete table of contents
of this issue is available
The current issue in its printed
format, including all advertisements,
is available as a pdf download
Where going to the drycleaners is fun
Thirteen countries were represented by 275 people who gathered in Osaka, Japan, for the
International Drycleaners Congress convention last month.
The two-day conference included educational seminars, plants visits and social activities that
gave participants time to get to know each other and exchange ideas.
Representatives of the Japanese drycleaning industry addressed the conference on the opening
day, explaining how the industry there has managed to remain successful with a 20 percent
increase in demand despite economic problems, declining participation and natural disasters.
Japanese firms tend to operate with large central plants and many drop stores. For example,
Shuhei Numazaki of UGO Corp. told how his company has grown since its founding in 1983 with
annual sales of $1 million to its current $29 million by operating 159 shops under two different
brands — Cleaning Senka with 140 operating shops and MIXMAX with 19 operating locations.
A company’s growth happens in conjunction with the personal growth of each employee, he
believes, and his personal goal is to train employees to provide exceptional service so they in
turn will be appreciated by customers.
The concept in Japan is that a drycleaning shop should be fun to visit.   More…
Flip your way through the pages  of the October issue here