National Clothesline
October 2020
National Clothesline
Keep care labels. Drycleaners were
overwhelmingly in favor of keeping the Care
Label Rule intact in comments submitted to
the FTC.
Dive in. A “deep dive into the future of the
fabric care industry” will be on offer next
month as three industry association team up
to present the on-line Fall Fest EXPO Week.
Generational divide. As a third-generation
drycleaner, Kathy Benzinger learned a lot at
a young age, but she did not always see eye
to eye with her father.
Essential but… When the pandemic hit, the
industry could celebrate being deemed
essential by government authorities, but
then the reality of making a profit hit.
Playing what’s dealt. The dead man’s hand
of 2020 isn’t eights and aces — it’s worse,
dressed in the ugly garb of Covid-19. Now
big operators have to reinvent themselves
and think like a small business.
Diagnosis and repair. When troubleshooting
equipment, never rush in with assumptions
of what is wrong. Many wild goose chases
result from rushing into a troubleshooting
session with faulty assumptions.

Complete table of contents
of this issue
View the flipbook version here.
In a year marred by several cancelled conventions and meetings due to the novel coronavirus,
the first 2020 Leadership Forum program was a change of pace. The online event, hosted by
America’s Best Cleaners, featured a panel of six industry leaders: Sasha Ablitt, owner and CEO of
Ablitt’s Fine Cleaners and Launderers; Rich Fitzpatrick, vice president of Kreussler, Inc.; Dave
Troemel, partner and marketing director at BeCreative360; Tom Beidle, general manager of Spot
Business Systems; and Wesley Nelson, president of Sankosha USA.
The event was moderated by Chris White, executive director for ABC, who noted, “This event is
open to all. We want to be as inclusive as we possibly can with everyone.”    
Leading the industry forward