November 2008
In this issue…
 |
Green and proud. Farshad Sayan wanted to be more clever with how he ran the new business and he also wanted it to be greener. His goal was to create a company that would make his wife and children (pictured above) proud.
Peer process. A 17-member panel of scientists will begin a peer review process this month of
the Environmental Protection Agency’s draft risk assessment for perchloroethylene.
Oustsider’s perspective. Be open to suggestions and corrections that are put in front of you, says James
Peuster. Once you believe you have done all that can be done, you are done.
Too much touch-up? Inspect the shirts as they come off the press and ask yourself: “Do these shirts warrant the amount of money that I am spending on touch-up?” Don Desrosiers suspects your answwer will be “No!”
Time to sell? No, says Harvey Gershenson. It is a buyer’s market, but if you are determined to sell, here’s how to get the most money for your business.
To err is human. Most people don’t listen when you tell them how great you are or how wonderful your business is.
So, Bill Bishop suggests, why not tell them how poor your service is?
Reel them in. To catch large fish, you have to make the commitment of putting smaller fish on
your hook as bait. The more bait you put out, the more fish you’ll catch, says Dennis McCrory.
The International Drycleaners Congress held its annual gathering in Ottawa, Canada, this year and announced plans to
meet in Beijing, China next September.
This year’s convention took the theme “Capital Ideas for Future Success” and kicked off with a keynote address from Bill Fisher, CEO of the Drycleaning
and Laundry Institute on Friday, September 26.
Over the next two days, speakers from the United States, Japan, Germany, Great
Britain and Canada addressed topics ranging from building successful business
cost reduction diversification and industry conditions in the countries that
comprise IDC membership.
Tours of two local plants were also offered. At HLS Linen Services, visitors saw
in action the automated systems that process 72,000 pounds of laundry a day,
including hospital operating room linens processed in the plant’s “clean room.” At Hillary’s Cleaners, they saw an operation that prides itself on “green” practices as well as catering to customers’ convenience through two plants, 12 drop stores, drop boxes and free pick-up and
delivery service to homes and offices.
IDC presented its Drycleaner of the Year Award to Toshiyki Izumi of Izumiya
Cleaners in Osaka, Japan. The award recognizes a cleaner for contributions that
enhance international understanding and goodwill. More…
