A humble beginning. With exceptional needle-and-thread skills, a young man patched together a humble business in Kansas City 100 years ago. It’s still going strong today.
The big stage. “One industry. One stage.” is the theme for Clean 2015 and judging by early booth sales that stage will be a big one.
To steam and back. In drycleaning, the most interesting and important qualities of water take place during the change from liquid to gas and back again to water.
Watch your words. The number of words that can get an employer in trouble seems to be increasing. Frank Kollman tells how employers can work through the minefield of words.
Blowing it on sleeves. The blown sleeve presented a golden opportunity to significantly improve shirt quality of your shirt, but Don Desrosiers says it has also led to some new types of pressing mistakes.
Secret shopper secrets. If you retain a secret shopper service, you must have a plan in mind, says Harvey Gershenson. Create the plan and put it in writing to give a consistent performance.
Why marketing? Why not just more accounting, financial management or something else? Because, says Neil Schroeder, marketing is essential to attracting customers and making sales.
The complete table of contents of this issue is available here.
The current issue in its printed format, including all advertisements, is available as a pdf download (24MB) here.
A real treat for Halloween
At Pilgrim Cleaners in the Twin Cities, collecting 360,000 Coats for Kids was
just a beginning. The concept was expanded to Costumes for Kids in 2010 by owner Bonnie Engler, shown with a
room full of Halloween costumes collected in the drive. “Many families cannot afford a Halloween costume for their child and kids want to dress up for Halloween,” Engler said, adding, “This has been really fun.” Community response has been strong, not only in donating used costumes but in some cases adding brand
new ones to the collection. The company also collects and cleans used Boy Scout uniforms. Last
year the company’s many years of service were recognized by the Minneapolis Chamber of Commerce with a
Quality of Life Award for its efforts to help children in the community. “People are just very generous, she said. “It’s a wonderful community effort. It gives us a good feeling. It gives our employees a good
feeling to be involved in all of these programs.” More…