National Clothesline
National Clothesline
May 2015
National Clothesline
It’s more than cleaning. Your cleaning
quality is good and your customers are
satisfied, but that isn’t enough said Carolyn
Nankervis, speaking at a DLI seminar
during the Clean Show.
New customers. Millennials will soon
represent a significant majority of
drycleaning customers. DLI’s Roberto
Gonzalez to a Clean Show seminar that
cleaners should adapt the marketinging
Scene at Clean. Don Desrosiers saw new
shirt equipment, enhancements to existing
equipment and new solutions to old
maintenance problems at the Clean Show.
Champions indeed. When it comes to
customer service, Champion Cleaners of
Birmingham is considered, well, the
champions. Owner by David Whitehurst said
the company has worked hard to improve
its service.
Solvent summit. The Rocky Mountain
Fabricare Association and the Colorado
Department of Public Health and
Environment will host the 2015 Drycleaning
Alternatives Industry Trade Fair next month
in Denver.
Boiler gone bad. The culprit is pump wear.
Bruce Grossman tells how to identify and
repair a common cause of low boiler
pressure due to excessive clearance
between the pump impeller and raceway
with a simple pump impeller adjustment will
have you running in no time.
On the spot. California’s restrictions on
several spotting chemicals has caused
drycleaners to make changes in their
spotting procedures. Dan Eisen tells how
one cleaner adjusted.
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Clean Show crowd flocks to Atlanta
The outer halls of the Georgia World Congress Center were packed with thousands of cleaners
waiting for the opening bell of Clean ’15 on Thursday, April 16, and a steady stream of incoming
attendees throughout the day and into Friday quickly pushed this year’s show past the
attendance of the 2013 edition held in New Orleans.
By mid-afternoon on Friday, show organizers were beaming.
“With all the work that goes into it, it’s nice to throw a party and have everyone attend,” Clean
Show Chairman Brian Wallace told the assembled media at a Friday afternoon press conference.
“We are very pleased with everything we’ve come across in terms of attendance at our sessions
and traffic in the hall.”
Looking at the numbers, the Clean Show organizers had reason to be pleased. While final
attendance figures weren’t available, they will likely top the past three shows which had suffered
during the recession years. Wallace said the Day Two attendance count had already exceeded
the New Orleans show of 10,300 by five percent. The number of exhibiting companies — 441 —
was also more than any Clean Show since 2007. Wallace said total exhibit space sold also
exceeded the amount of Clean ’13. While the sun didn’t break through the clouds during the
four days in Atlanta, there was plenty of sunshine inside the Georgia World Congress Center.
The success of Clean ’15 has put Atlanta back in the Clean Show rotation. In returning to
Atlanta for the first time since 1987, Clean Show organizers had set performance targets that
would trigger a return of the show in something less than 28 years.
“We’re very happy to announce that we have reached those performance expectations and it is
our intent to return to Atlanta in the year 2021,” Wallace said. Those dates are tentatively set
for June 10-13 of 2021. Las Vegas will host the next Clean Show in June 2017 and New Orleans
will play host in June 2019. Even before leaders of the five trade associations that sponsor the
Clean Show gathered for the formal ribbon cutting that opened the exhibit hall there were signs
that attendance would be strong.
The association-sponsored seminars that began two hours before the show opened were
standing-room-only. The Drycleaning and Laundry Institute led off on Thursday with a
presentation by Carolyn Nankervis on how to provide great customer service, the first of four
DLI programs that covered a range of issues.          
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